Pro QC International offers nearly four decades of experience and provides quality and engineering solutions in over 88 countries. We are currently seeking an entry level Account Manager to support significant growth within the region (North/Latin/South America).
Job Responsibilities:
• Processes inquiries received from various sources
• Conducts new client orientation sessions and works with offices to setup requirements
• Regularly contacts clients to assess needs and make solutions recommendations - Ensures high levels of customer satisfaction through excellent service
• Coordinates and conducts client meetings/presentations, as necessary
• Regularly follows up with inactive clients
• Monitors and follows up with past-due accounts
• Updates the internal client database related to all communications and actions
• Represents Pro QC at industry trade events, as required
• Attends team meetings and provides applicable feedback/metrics
• Coordinates with various Pro QC offices related to service inquiries
• Works with the regional team to assist with generating new ideas for increasing revenues and meeting organizational goals/objectives
Qualifications:
• College degree, or completion of applicable program
• Specialized knowledge and/or experience in the quality industry, supply chain and/or manufacturing
• Previous experience with B2B account management preferred
• Technically proficient using MS Office
• Proficiency in English
• Proficiency in Spanish a plus
Job Type: Full-time
Pay: $30,000.00 - $35,000.00 per year
Benefits:
• 401(k)
• Dental insurance
• Flexible schedule
• Health insurance
• Paid time off
Schedule:
• Monday to Friday
Education:
• Associate (Preferred)
Paid Training:
• Yes
Management:
• Team Lead
Typical start time:
• 9AM
Typical end time:
• 6PM
Company's website:
• www.proqc.com
Benefit Conditions:
• Only full-time employees eligible
Work Remotely:
• No
COVID-19 Precaution(s):
• Personal protective equipment provided or required
• Social distancing guidelines in place
• Virtual meetings
• Sanitizing, disinfecting, or cleaning procedures in place