Implementation Coordinator
Vector Solutions
19 reviews
Tampa, FL 33609
Vector Solutions
19 reviews
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Description:
At Vector Solutions, it is our distinct privilege to serve the everyday heroes who serve others – the engineers who keep our buildings safe, the manufacturers who make the products we use every day, the first responders who protect us, and the educators who take care of our children. Through our award-winning online education, safety compliance, and performance optimization solutions, our mission is to change the world by saving lives, inspiring professionals, and elevating performance.
We believe in fostering a positive workplace culture that attracts talent, drives engagement, increases performance, and invests in employees’ happiness and satisfaction.
So, if you’re innovative, passionate about what you do, and driven by the need to push boundaries in order to serve the everyday heroes that serve all of us, then search for your forever career with us at Vector Solutions.
Vector Solutions is an Equal Opportunity Employer and does not discriminate against applicants on the basis of race, color, creed, religion, ancestry, age, sex, marital status, national origin, disability or veteran status. diversity of every kind.
Why you will love working at Vector Solutions:
• Friendly, open, and casual work environment (ditch the suit & tie)
• Comprehensive, quality benefits package effective first of the month following your date of hire
• Matching 401(k) retirement plan
• Healthy work-life balance with flexible work arrangements and generous time off
• Educational assistance available for all employees
• Generous referral incentive program
• Company social events
• Philanthropic opportunities
Vector Solutions is seeking an Implementation Coordinator with the skills to evangelize, launch, and support customers, while working cross functionally with Vector team members to constantly improve and automate processes that not only benefit our customers, but the success of our team.
ESSENTIAL FUNCTIONS AND RESPONSIBILITIES
• Assist senior team members with complex implementation tasks.
• Assist with platform configurations and troubleshooting.
• Lead customer training and webinars.
• Help with solving team wide problems and work towards team initiatives.
• Utilize project management skills with the ability to lead customer discussions.
• Utilize Salesforce, Service Cloud, Churn Zero and other software to support customers.
• Work towards personal and professional development goals that align with company initiatives.
SUPERVISORY RESPONSIBILITIES
• This position does not have supervisory responsibilities.
. Requirements:
• Ability to multitask and work well under pressure.
• Thrive in a fast-paced team environment.
• Strong work ethic and commitment to quality.
• Excellent written and verbal communication skills.
• Customer service experience.
• Proficient in Microsoft Office.
Required
• Bachelor’s degree in business, Communications, or a closely related field.
Preferred
• Any combination of education and experience will be taken into consideration.
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