Administrative Assistant/Receptionist
STAR Mental Health Inc.
Tampa, FL 33603
Job details
Salary
$500 a week
Job Type
Full-time
Contract
Number of hires for this role
1
Qualifications
• • Spanish (Required)
• High school or equivalent (Preferred)
• Microsoft Office: 1 year (Preferred)
• Customer Service: 1 year (Preferred)
Full Job Description Summary: Perform duties too varied and diverse to be classified in any specific office clerical occupation, requiring knowledge of office systems and procedures. Clerical duties may be assigned in accordance with the office procedures of individual establishments and may include a combination of answering telephones, bookkeeping, typing or word processing, office machine operation, and filing.
Tasks:
• Operate office machines, such as photocopiers and scanners, facsimile machines, voice mail systems, and personal computers.
• Answer telephones, direct calls, and take messages.
• Communicate with consumers, employees, and other individuals to answer questions, disseminate, or explain information, take orders, and address complaints.
• Maintain and update filing, inventory, mailing, and database systems, either manually or using a computer. Compile, copy, sort, and file records of office activities, business transactions, and other activities.
Technology Skills
• Data base user interface and query software.
• Document management software. Records management software; Transcription system software.
Knowledge
• Clerical — Knowledge of administrative and clerical procedures and systems such as word processing, managing files and records, stenography, and transcription, designing forms, and other office procedures and terminology.
• Bilingual. English and Spanish language — Knowledge of the structure and content of the English and Spanish language including the meaning and spelling of words, rules of composition, and grammar.
• Consumer and Personal Service — Knowledge of principles and processes for providing consumers and personal services. This includes consumer needs assessment, meeting quality standards for services, and evaluation of consumer satisfaction.
Skills
• Active Listening — Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
• Reading Comprehension — Understanding written sentences and paragraphs in work related documents.
• Speaking — Talking to others to convey information effectively.
• Writing — Communicating effectively in writing as appropriate for the needs of the audience.
• Coordination — Adjusting actions in relation to others' actions.
Abilities
• Oral Expression — The ability to communicate information and ideas in speaking so others will understand.
• Oral Comprehension — The ability to listen to and understand information and ideas presented through spoken words and sentences.
• Written Comprehension — The ability to read and understand information and ideas presented in writing.
• Written Expression — The ability to communicate information and ideas in writing so others will understand.
• Near Vision — The ability to see details at close range (within a few feet of the observer).
Work Activities
• Interacting with Computers — Using computers and computer systems (including hardware and software) to program, write software, set up functions, enter data, or process information.
• Communicating with Supervisors, Peers, others — Fallowing instructions and providing information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.
• Getting Information — Observing, receiving, and otherwise obtaining information from all relevant sources.
• Performing Administrative Activities — Performing day-to-day administrative tasks such as maintaining information files and processing paperwork.
• Documenting/Recording Information — Entering, transcribing, recording, storing, or maintaining information in written or electronic/magnetic form.
Detailed Work Activities
• Operate office equipment.
• Answer telephones to direct calls or provide information.
• Confer with coworkers to coordinate work activities.
• Respond to consumer problems or complaints.
• Collect deposits, payments, or fees.
Education Level Required
• High school diploma or equivalent Help.
• Associate degree.
• Some college, no degree.
Experience:
• Related Experience: Experience in clerical position or working directly with the public. (1 year minimum).
Job requires
• Integrity — Job requires being honest and ethical.
• Attention to Detail — Job requires being careful about detail and thorough in completing work tasks.
• Cooperation — Job requires being pleasant with others on the job and displaying a good-natured, cooperative attitude.
• Self-Control — Job requires maintaining composure, keeping emotions in check, controlling anger, and avoiding aggressive behavior, even in very difficult situations.
• Dependability — Job requires being reliable, responsible, and dependable, and fulfilling obligations.
• Background check required.
Work Values
• Relationships — Occupations that satisfy this work value allow employees to provide service to others and work with co-workers in a friendly non-competitive environment. Corresponding needs are Co-workers, Moral Values and Social Service.
• Support — Occupations that satisfy this work value offer supportive management that stands behind employees. Corresponding needs are Company Policies, Supervision: Human Relations and Supervision: Technical.
• Independence — Occupations that satisfy this work value allow employees to work on their own and make decisions. Corresponding needs are Creativity, Responsibility and Autonomy.
Job Types: Full-time, Contract
Salary: $500.00 per week
Benefits:
• Paid time off
Schedule:
• 8 hour shift
• Monday to Friday
COVID-19 considerations:
All clients are required to wear a mask at all time inside the facilities. The clinic is following all precautions as recommended by the CDC, State of Florida, Health Department and the Hillsborough County.
Education:
• High school or equivalent (Preferred)
Experience:
• Microsoft Office: 1 year (Preferred)
• Customer Service: 1 year (Preferred)
Language:
• Spanish (Required)
Work Location:
• One location
Work Remotely:
• No