Customer Service Rep-I
HOME CARE DELIVERED, INC.
Tampa, FL 33614
Are you looking for a rewarding career with a growing company? Come join our team! Home Care Delivered, established in 1996, is a fast growing medical supply company, providing medical supplies to customers in home and community based settings. We are looking for candidates who are career-minded, top-performers and who have the skill set and ability to develop, drive, implement, and deliver superior results.
Job Summary
• The customer service representative will call on existing customers to follow up on their medical supplies and provide exceptional customer service.
Essential Duties
• Communicate with customers in a highly professional, caring and knowledgeable manner.
• Respond to customer inquiries and handle any concerns that they have.
• Properly document and note all orders worked with actions taken and other pertinent information.
• Meet & maintain department productivity standards as communicated by the Customer Service Management team.
• Maintain a high level of professionalism with customers and work to establish a positive experience with every caller.
• Performs all other duties as assigned, which may vary at any time with or without notice.
Education
• High School Diploma or GED - Required
Experience
• One or more years of Call Center experience -Preferred
• Excellent verbal and written communication skills.
Hours for the position are 10-7 Mon-Thurs, 9-6 Friday
HCD’s Values
Inspire-A high performing team united by a common purpose.
Innovate – To relentlessly collaborate and improve.
Be Compassionate-By always being kind, caring and respectful.
Show Gratitude-By honoring our teammates, partners & customers.
Act Boldly-through dreaming big and moving with courage.
10:00am -7:00pm Monday - Thursday; Friday 9:00-6:00