Restaurant Hostess
IHOP
10,619 reviews
Plant City, FL 33563
IHOP
10,619 reviews
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Job details
Salary
$10.00 - $10.01 an hour
Job Type
Full-time
Number of hires for this role
5 to 10
Qualifications
• • High school or equivalent (Preferred)
• Host/hostess experience: 1 year (Preferred)
• Restaurant Experience: 1 year (Preferred)
Full Job Description Restaurant Hostess
***Positions Starting at $10.00/hour***
***$100.00 Signing Bonus***
***$400.00 90 Day Bonus***
***Two Guaranteed Raises in the First Year***
SUMMARY
Greet and seat guests promptly, cheerfully and courteously. Take guest remittance as required and make every effort to ensure the quality of the guest's dining experience.
ESSENTIAL DUTIES AND RESPONSIBILITIES
These include the following:
· Develop and maintain professional functional working relationships with IHOP Team Members and guests.
· Greet guests as they enter the restaurant (within 30 seconds) and seat them as soon as a table is available.
· Rotate station seating to ensure the quality of guest service.
· May handle guest complaints, inquire about the quality of the dining experience, thank guests and invite them to return.
· Handle cash in an accurate and responsible manner.
· Take register readings, make interim cash reports, count cash register receipts and make frequent cash drops according to Company cash-control policies.
· Answer the telephone, take messages and take and complete all To Go orders.
· Maintain guest checks in numerical order.
· Maintain a waiting list as necessary.
· Check restrooms every 30 minutes to ensure proper stock levels and cleanliness.
· Clear, clean and reset tables and clean chairs, booths and floors after guests leave.
· Perform cleaning duties according to posted cleaning charts.
· Comply with IHOP uniform and appearance standards per IHOP SOP guidelines.
· Perform other assignments or tasks as assigned by the General Manager, Assistant Manager or acting supervisor.
QUALIFICATIONS
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
EDUCATION AND/OR EXPERIENCE
No prior experience or training required.
LANGUAGE SKILLS
Ability to read and comprehend instructions, correspondence and memos. Ability to write simple correspondence. Ability to read and speak English to understand guest checks, instructions, warning and safety labels and communicate with others.
Job Type: Full-time
Pay: $10.00 - $10.01 per hour
Schedule:
• 8 hour shift
Supplemental Pay:
• Bonus pay
• Signing bonus
Education:
• High school or equivalent (Preferred)
Experience:
• Host/hostess experience: 1 year (Preferred)
• Restaurant Experience: 1 year (Preferred)
Work Location:
• Multiple locations
Work Remotely:
• No