Mortgage Customer Service Representative - FL
Crane Consulting & Outsourcing
15 reviews
Tampa, FL
Remote
Crane Consulting & Outsourcing
15 reviews
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Job details
Salary
$13 - $15 an hour
Job Type
Full-time
Number of hires for this role
On-going need to fill this role
Qualifications
• • High school or equivalent (Required)
• Call center: 1 year (Required)
• US work authorization (Required)
• Mortgage servicing, banking, or finance: 1 year (Preferred)
Full Job Description Mortgage Call Center Representative
Crane Consulting & Outsourcing is seeking Mortgage Customer Service Representatives. We need energetic and empathetic telephone professionals to join our Florida-based team!
Position Description:
The successful candidate will be highly motivated and ready to handle inbound mortgage service calls from borrowers to assist in answering questions, resolving problems, collecting payments, reviewing for loss mitigation, etc.
The ideal candidate will also have strong working knowledge of computer applications and great customer service skills, demonstrate reliability and trustworthiness, and is eager to become part of a growing organization.
Education:
 High school or equivalent (Required)
Benefits:
 Health insurance
 Dental insurance
 Vision insurance
 Paid time off
Requirements:
Personal Computer or Laptop
Strong internet connection with ethernet cable
**Company will provide Headset**
Employment is contingent upon passing background check & drug screening.
Job Type: Full-time
Pay: $13.00 - $15.00 per hour
Job Type: Full-time
Pay: $13.00 - $15.00 per hour
Benefits:
• 401(k)
• Dental insurance
• Employee discount
• Flexible spending account
• Health insurance
• Life insurance
• Paid time off
• Vision insurance
Schedule:
• 8 hour shift
• Day shift
• Monday to Friday
• Weekends
Supplemental Pay:
• Bonus pay
COVID-19 considerations:
Our office is in compliance with all CDC recommendations including temperature checks at entrances, mask requirements, socially distanced work stations, and daily sanitization of our entire facility.
Application Question(s):
• You must be a permanent resident of the state of Florida to apply for this position.
• Do you have a fully operating computer and a strong internet connection that can be accessed via ethernet cable?
• This position requires you to pass both a drug and background screening.
Education:
• High school or equivalent (Required)
Experience:
• Mortgage servicing, banking, or finance: 1 year (Preferred)
• Call center: 1 year (Required)
Work Location:
• Multiple locations
Work Remotely:
• Yes