Phone Operator/Customer Service
Stone-Mart Marble Group
Tampa, FL 33634
Responded to 75% or more applications in the past 30 days, typically within 4 days.
Job details
Salary
$14 - $15 an hour
Job Type
Full-time
Number of hires for this role
2 to 4
Qualifications
• Experience: • Customer Service, 1 year (Preferred)
Full Job Description Stone-Mart, one of the leading importer and distributor of flooring and pavers with 7 locations in Florida expanding its Tampa Team.
Telephone Operator:
SCOPE:
In all of our locations, the first point of verbal contact for our clients is the Telephone Operator. As first impressions are lasting, it is imperative that our personnel portray patience, understanding, professionalism, compassion and accuracy.
SOME OF THE RESPONSIBILITIES:
• Responsible for taking incoming phone calls from clients, transfer the calls to other locations or sales reps in the company as necessary.
• Responsible for forwarding phone call to appropriate staff representative for further assistance.
• Under the guidance of the Office, create logs, enter leads and follow up with leads.
• Maintain an active maintenance list for all repairs in company that must be updated daily,
• Maintenance of all appointments:
• Packing samples for sales reps
• create labels
* Mon-Fri Job- no weekends
*Schedule: 7:30am-4pm or 9:30pm-6pm
*Heath benefits after 90 days
*10 days Paid Time Off after 1 year employment
*401k matching
REQUIREMENTS:
• High school graduate or equivalent.
• Bi-lingual Preferred.
• Excellent organizational and interpersonal skills
• Superior Telephone, computer, and typing skills.
• MS Office experience preferred.
• One plus year(s) experience in a phone room operator office setting required.
• Ability to sit, stand, and communicate to clients and staff
Please email your resume to schedule an interview this Saturday between 9am-4pm. We will fill this position on Saturday and have someone start on Monday.
Job Type: Full-time
Pay: $14.00 - $15.00 per hour
Benefits:
• 401(k) matching
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance
Schedule:
• 8 hour shift
• Monday to Friday
Experience:
• Customer Service: 1 year (Preferred)
Work Location:
• One location
Work Remotely:
• No