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Plumbing Service Manager, Residential

RED CAP PLUMING & AIR INC

Location: Tampa, FL 33604 (Old Seminole Heights area)
Type: Full-Time, Non-Remote
Posted on: May 8, 2021
This job is no longer available from the source.
Plumbing Service Manager, Residential
RED CAP PLUMING & AIR INC
Tampa, FL 33604
Job details
Job Type
Full-time
Full Job Description Description:
Reporting to the VP of Operations, this individual would be responsible for managing the residential Plumbing service and maintenance operation for the company.
Requires experience managing 10+ technicians on a daily bases. Nexstar trained a huge plus.
Manage, develop and lead Plumbing service and maintenance staff by recruiting, assessing, hiring and training and managing the performance of all service/maintenance technicians and service dispatcher
Provide customers with price estimations for parts and labor; estimate project hours for specific services
Work with customer service and service/maintenance staff to provide technical support, resolve issues.
Represent the organization’s desired goals and policies to the service department
Provide continuing technical and sales training to service and maintenance technicians
Manage service call efficiency and profitability
Provide weekly reports to the Operations Manager on the status of the service department
Leads the service department to the successful fulfillment of its goals
Provides tracking and approval for all Service Department commissions
Arrange and manage service technician evening and weekend on-call rotation
Address and perform service repair needs as necessary
Review progress of service department work
Benefits Include:
100% Health insurance PAID
Matching IRA retirement plan
Matching Holiday Pay
Holiday and Vacation Pay
New Company Vehicle and Uniforms Provided
Group outings, parties, and team building events
Company & Employees are big on charity and helping others
Learn more about us at: www.redcapplumbingandair.com
Job Type: Full-time
. Requirements:
Qualifications include:
Very strong people management skills to include assessing, selecting, developing, training and evaluating service technician and department talent
Sufficient business management and financial management knowledge and experience
Excellent customer service and relationship skills and professionalism
Able to work effectively in a fast-paced, deadline oriented environment.
Able to manage multiple projects and to multi-task
Plumbing experience and background
Strong diagnostic skills
Background check
Motor Vehicles Records Check
Drug Testing
Minimum of 5 years’ Service Management Experience
Red Cap Plumbing & Air Inc. offers an excellent compensation and benefits package to the qualified professional, and an environment that emphasizes respect for the individual and courtesy for the customer.