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CIB Ops Wholesale Payments Transformation - Vice President

JP Morgan Chase & Co

Location: Tampa, Florida
Type: Non-Remote
Posted on: May 5, 2021
This job is no longer available from the source.
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Payments Transformation: Project Manager - VP
About J.P. Morgan Wholesale Payments
J.P. Morgan Wholesale Payments is one of the world's largest providers of treasury and payment related services.  J.P. Morgan's Wholesale Payments business is a full-service provider of innovative cash management, trade, liquidity, commercial card, and escrow services - specifically developed to meet the challenges our clients face today.   More than 135,000 corporations, financial institutions, governments and municipalities in over 180 countries and territories entrust their business to J.P. Morgan.
About the Team
The Payments Transformation Team is responsible for several high profile, strategic transformation programs, such as the Embedded Banking and Graphite programs.
These are high profile, global, multi-year initiatives, seeking to help ensure J.P. Morgan remains at the forefront of Payments, in the face of stiff competition from traditional Banks and newer Fin Tech offerings.
The Team is expected to collaborate effectively with Operations, Technology, and Product organizations, making sure our client needs are always at the forefront of any process, feature requirement, and decision.
Embedded Banking is our strategy to meet the commerce needs of our existing clients, by offering them the opportunity to offer Banking services to their own clients, with J.P. Morgan’s payment infrastructure and operating models underpinning the services.
Graphite is our strategy to build and deliver a state-of-the-art payment ecosystem that can support all payment types (low value, high value, rtp), that ultimately leads to decommissioning several legacy payment applications
Summary of responsibilities
• Process & service assessment and design
• Articulate and document process flows including customer interactions, Ops intervention, end to end flows etc
• Cover functional and non-functional requirements
• Understand and factor in the Client requirements, their usage of the Product and prioritise the requirements based on data analysis
• Perform impact analysis for business initiatives to determine key business groups that will be required to undergo technical or operational process change
• Document the Business Requirements required to enable development groups to build target state products, processes and technology
• With the team conduct a thorough transition process to ensure that following the approval of Business Requirements, all functional groups are informed on what is required
• Ad-hoc consultation for unique/unexpected scenarios highlighted during the performance of testing and validation.
• Conduct walk through and training sessions to update stakeholders and user groups
Key Skills
• Knowledge of payments is an advantage
• Understanding of the Agile methodology and experience of using JIRA is an advantage
• Ability to work independently
• Influencing, and leadership skills
• Ability to identify business problems statements, solutions and automation opportunities
• Ability to build partnerships and work in a collaborative environment
• Strategic thinker with the ability to motivate and drive tactical execution
• Self-motivated, enthusiastic with a great appetite to learn
• Analytical skills and attention to detail in written documentation
• Organisational skills and time management
• Communication skills – helps teammates make good decisions.
• Project planning skills
• Wants to be creative, innovative and forward thinking
• Flexible and resilient
Development opportunities
• Global and regional networking opportunities
• Experience of new and developing Wholesale Payment products
• Drive your career in a critical program environment
• Coaching and support from the whole team
The role is aligned to a strategic program & provides a strong platform for a career, whether in operations, projects or other partner roles.
RequisitionType Professional JobSchedule Full time