Job ID: 1625027 Title: General Manager Location: Owensboro, KY Employment Type: Full-time Experience Level: Senior level Perks: Job Description:
Superhost Hospitality: People Focused. Performance Driven.
Come join a great hotel in a great location with a great management company that is actively growing!
About the Hotel
The TownePlace Suites by Marriott is an extended-stay hotel that opened just under 2 years ago in June 2019. We've got a great team doing amazing things.
General Manager Duties and Responsibilities
Running a great hotel and recruiting, training, leading and retaining the best teams in the industry in order to provide solid results to all stakeholders including associates, the brand and ownership and investors, that is compliant with brand standards and all local, state and federal requirements with the support of a great management company, Superhost Hospitality.
• The  General Manager will provide exceptional customer service to all hotel guests, making their stay as comfortable and accommodating as possible while achieving team and brand goals.
• Ensures that all policies, procedures, federal, state and local ordinances with regard to personnel, security, cash handling, guest relations and safety are followed.
• Maintains and improves property standards and service to ensure guest satisfaction and the right public image.
• The General Manager will develop annual budget and capital expenditure plans.
• Achieve budgeted revenue and profit goals, balancing cost with guest satisfaction.
• Prepare and submit on a timely basis operational results/reports to corporate office/owners.
• Ensure  property hiring and all employee practices comply with company and legal requirements and strive for a culturally diverse work place.
• Selects, trains, and directs department supervisors and other associates as necessary keeping them well versed in all policies and procedures.
• Accompany Sales Manager on sales calls and take ownership of the entire sales process
• The General Manager will become involved in community and/or government affairs.
• Remain highly visible and be readily available for guests at all times.
• Thoroughly understand and implement the Brand service culture.
• Support team members to ensure the team's entire workload is completed daily.
• Perform other duties as required.
About Owensboro!
Owensboro is Kentucky’s fourth-largest city, nestled on a scenic bend of the Ohio River in western Kentucky. Owensboro is the culinary and cultural hub of western Kentucky, with a wide variety of wonderfully delicious, locally owned restaurants and a thriving arts community. No trip to Owensboro is complete without enjoying Owensboro’s signature hickory-smoked barbecue mutton and flavorful burgoo, sampling some of Kentucky’s finest bourbons, and exploring our ties to the roots of bluegrass music.
Take in a Broadway show or an Owensboro Symphony Orchestra concert at RiverPark Center. Explore the renowned collections at the Owensboro Museum of Fine Art and Owensboro Museum of Science and History, or Enjoy nature’s beauty at the Western Kentucky Botanical Garden
Owensboro hosts more than 20 annual festivals, including the world-famous International Bar-B-Q Festival, ROMP bluegrass music festival, Big O Music Fest and the Western Kentucky Botanical Garden Daylily Festival. Along with our fun festivals, there are unique attractions and special events in Owensboro nearly every week of the year.
As the Bluegrass Capital of the world, Owensboro is home to the Bluegrass Music Hall of Fame and Museum, the world’s only facility dedicated to the history and preservation of the history of the genre that originated in western Kentucky.
Music lovers enjoy several free entertainment options throughout the summer in downtown Owensboro on a variety of riverfront stages such as Bluegrass on the Banks.
Owensboro was designated as the Sports Illustrated 50th Anniversary Sportstown for the state of Kentucky for its sports and recreation options. Owensboro offers outstanding facilities and complexes capable of hosting youth and adult tournaments for baseball, softball, soccer, tennis, hockey and more, and individual options include ice skating, disc golf, hiking and trail biking. In short, Owensboro is one of the best places in Kentucky and the U.S. to participate in or watch sporting activities.
Centrally located among numerous midwestern cities, Owensboro’s hospitality, attractions, world-class convention center and extraordinary riverfront make it a winning choice for conventions and meetings of any kind.
Applicant rank
Top 10% of 14 applicants
Contact the job poster
David Gould
President of Operations at Superhost Hospitality
Send InMail
Job Details Employment Type
Full-
Job Requirements:
Qualifications
• Solid, successful, stable experience as a hotel general manager.
• Experience as a manager at a Marriott-branded hotel.
• Demonstrated ability to lead
• Must be comfortable working with budgets, payroll, revenue and forecasting
• Must have strong communications skills
General Manager Job Requirements
To perform this job successfully, an individual must be able to perform each duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the job functions.
General Manager Education and/or Experience
• Hotel Management,
• Two to three years management experience preferred.
• Or equivalent combination of education and experience.
General Manager Knowledge, Skills and Abilities
• Ability to work with management, associates, guests, and general public in a  courteous, tactful and patient manner.
• Ability to work in a fast-pace, high energy and demanding work environment.
• The hotel operates 7 days a week, 24 hours a day. Department schedules must accommodate fluctuating business demands and associates may be asked to work shifts other than those they prefer or normally work and overtime as required.
• The General Manager requires a good understanding of revenue generation and profit/loss implications.
• Possess strong working knowledge of P&L statement .
• Ability to work as a team player with all levels of hotel staff.
• Excellent guest relation skills .
• The General Manager requires strong interpersonal skills needed to cultivate customer relations and work with associates of various levels and  backgrounds.
• Dedicated,  hard-working, self-motivated to work independently with little guidance.
• Good computer skills.
• Good management skills.
• Practice  safety standards at all times.