Staples is an Equal Opportunity Employer who values the diversity of our people, products, and services.
Submission for the position: Print Production Sales Supervisor - (Job Number: 1160638)
https://staples.taleo.net/careersection/jobdetail.ftl?job=1160638&lang=en
Print Production Sales Supervisor
Staples is focused on our customer and our community, while empowering you to learn, grow and deliver. As a Pri nt & Marketing Supervisor (i.e. Print Production Sales Supervisor), you will be collaborative and inclusive in helping our customers while being part of a fun, team-oriented retail culture. You’ll lead a team in driving results for key metrics by selling and providing a total print and marketing solution for customers while helping them achieve their Print and Marketing goals.
Get great perks.
• Bonus plan, flexible full-time hours/shifts and generous paid time off; hiring immediately
• Compensation based on qualifications and experience. Staples reserves the right to pay more or less.
• Full medical benefits package, 401(k) with company match, and many more benefits
• Associate store discount and more perks (discounts on mobile plans and other retailers, etc.)
Schedule an interview immediately.
• After applying, engage in a brief conversation via text or e-mail (typically same day) to schedule an interview. We’ll let you know if you’re not eligible. In-person interviews are at the store location
Provide strong leadership in community, customer service, and team development.
• Drive customer satisfaction by focusing on customer engagement, quality, and the community
• Connect with customers and build relationships to offer and provide value added print and marketing solutions
• Review and execute internal communications and c oach associates in exceptional service, consultative selling, and total solutions
Play an active role in helping your store, your people and your customer win.
• Offer creative solutions to customers so that Staples is their go-to partner for all copy & print marketing solutions in the future
• Leverage Salesforce.com to actively manage top customers through in-store engagement and proactive outreach to grow relationships that result in net incremental sales
• Lead and develop a team committed to operational excellence in driving profitable sales & margin
• Utilize order intake tools to consult with customers, ask open ended questions to offer them appropriate options and deliver a total print solution to drive sales and dollars per transaction
• Be flexible to perform other duties as assigned
Essential skills and experience:
• Able to work a flexible schedule (including nights and weekends)
• Experience leading a team and/or supervising others while managing many priorities
• Basic computer skills to open, save and send electronic files, email, and use Microsoft Word (or similar programs)
• Attention to detail and keen eye for noticing quality issues throughout the production process
• Experience overcoming objection and engaging with customers to understand their needs
• Ability to lift/move materials in the 10-50 pound range, climb ladders, stand and walk continuously
• Staples does not sponsor applicants for work visas for this position
Preferred Skills and Experience:
• Experience in a fast-paced customer service, selling, and/or copy & print production environment
• Desktop publishing software experience including Adobe and Publisher
Retail Locations
US-FL-Brandon
Schedule: Full-time Location(s): US-FL-Brandon