Florida Medical Clinic, LLC
This full -time opening is for an Office Supervisor for our busy Orthopaedics offices. Qualified candidates should have at least one year of Supervisory and medical office experience, extensive problem solving skills.
HIGH VOLUME CLINICS/MULTI-TASKING/TEAM MOTIVATED/ORTHO EXPERIENCE PREFERRED
Job Title: Office Supervisor
Department:                Orthopaedics
Reports to: Director or Associate Director of Physician Offices
Position Level: 6A
Job Summary: Must have 1 year of experience as a team lead or office manager . Manages the day to day operation and maintenance of the department.  .
Essential Functions of the Position:
• Manages staff
• Completes performance reviews
• Coaches and counsels staff
• Investigates and gathers information related to issues or concerns prior to employee reprimand or staffing changes
• Maintains and monitors attendance of staff
• Coordinates staffing needs and schedules to include PTO requests and coverage
• Interviews candidates for open positions and extends offers as approved by Administration
• Completes new hire and termination process
• Makes recommendations to Administration related to staffing needs
• Organizes and directs monthly staff meeting
• Monitors uniform and ID badge compliance
• Addresses and coordinates training needs of department
• Facilitates office communication
• Attends meetings as required
• Notifies and educates employees and providers of new policies and procedures
• Provides flow of information between providers, management, and staff
• Handles and resolves patient complaints
• Requests patient discharge letters and completes discharge process
• Manages work flow within the department
• Manages and maintains provider schedule(s)
• Monitors employee task
• Implements new work routines or changes
• Investigates and resolves clinical tasks in a timely manner to maintain optimal efficiency in the department
• Addresses software, hardware, phone, and Quick Q system issues and creates IT tickets if unable to resolve, and monitors ticket statuses daily
• Oversees office inventory and generates purchase requisitions
• Coordinates and oversees outside chart audits including security access form to IT
• Schedules legal conferences and or depositions
• Manages facility
• Addresses facility issues and creates work tickets for Maintenance
• Ensures the office is clean and well maintained
• Ensures the office is safe by identifying and eliminating safety hazards
• Reports incidents, accidents, or injuries to Administration by completion and submission of proper form(s)
• Manages payroll
• Reviews and updates employee attendance through electronic time system
• Enters miscellaneous time (i.e. PTO, CME, jury duty, and bereavement time) as needed if available and approved
• Collects and submits time sheets for salaried employees
• Prepares invoices for pre-payment of records and/or forms
• Secondary Check-out position
• Patient account review
• Back-up for front office positions as needed
Additional Responsibilities:
• Maintains an organized and clean work area
• Places phones on and off service at the appropriate times
• Participates in maintenance of office supplies
• Performs other incidental and related duties as required and assigned
Physical and Mental Demands:
• Normal physical ability
• Above average concentration and high level complexity of decision making
• High level verbal and written communication skills
• Above average ability to manage multiple tasks simultaneously
• High tolerance to stressful situations
Occupational Exposure:
• Low risk exposure to bloodborne pathogens and chemical hazards
Job Qualifications:
• High school graduate or GED equivalent
• Excellent interpersonal and communication skills
• Strong computer proficiency
• Demonstrated ability to lead people and get results through others
• Ability to plan ahead, organize and manage multiple priorities
We are an Equal Opportunity Employer and make employment decisions without any regard to race, gender, disability or protected veteran status