PRN (as needed)
Afternoon/Night/Weekend Receptionist
Hermitage Care & Rehabilitation Center is a 92 bed, family-based organization located in the heart of Owensboro, Ky. From our warm and caring staff of professionals, to our friendly inviting environment, we strive to give your loved ones the comfort of home and the special attention they need to live a full and productive life. Stop by today for your personalized tour! Hermitage Care & Rehabilitation Center is a 92-bed premier skilled nursing facility in Owensboro, Kentucky. Specializing in short term rehab and long term nursing care, this is your home away from home for excellent care and that personal touch. Rehabilitation services consist of inpatient and outpatient physical, occupational, and speech therapy provided up to six days per week, allowing many patients to return home after an acute illness or injury. Other services include our Quality of Life Program, Hall of Fame Cafe, Nutrition Management, Medication Administration, Social Services, Laundry, Housekeeping, Full Time Chaplain, and Executive Chef for Fine Dining. The Hermitage also offers a variety of Home and Community Based Services as well, which include Lifeline Medical Alert System and Home Delivered Meals. We invite you in for a tour to see our mission of excellence in action!
Signature HealthCARE is a family-based healthcare company that offers integrated services in 10 states across the continuum of care: skilled nursing, rehabilitation, assisted living, memory care, home health, cognitive care, and telemedicine.
A growing number of our centers are earning quality assurance accreditation and pioneering person - directed care. Many of our skilled nursing facilities have achieved a 4 or 5-star overall rating from the Centers for Medicare & Medicaid Services. Additionally, we have been awarded as a certified Great Place to Work for three years in a row and Modern Healthcare’s "Best Places to Work!"
A growing number of our centers are earning quality assurance accreditation and pioneering person - directed care. Many of our skilled nursing facilities have achieved a 4 or 5-star overall rating from the Centers for Medicare & Medicaid Services. Additionally, we have been awarded as a certified Great Place to Work for three years in a row and Modern Healthcare’s "Best Places to Work"!
Essential Duties and Responsibilities:
• Answer telephones or switchboard during scheduled shift.
• Ensure phone calls are redirected to appropriate Stakeholder or department.
• Transfer callers to appropriate voicemail when Stakeholder is unavailable.
• Provide callers with information about the facility, such as, address, directions, fax numbers, facility/Company website and other related information.
• Receive, sort and forward incoming mail.
• Coordinate the pick-up and delivery of express mail services (FedEx, UPS, etc.).
Job Requirements:
• High school diploma or GED required or equivalent related work experience.
• Six (6) months to one (1) year customer service experience or related experience performing office/clerical duties.
• Excellent phone etiquette skills required.
• Effective verbal and written English communication skills.
• Demonstrated basic to intermediate skills in Microsoft Word, Excel, Power Point and Outlook, Internet and Intranet navigation.
• Highest level of professionalism with the ability to maintain confidentiality.
Signature HealthCARE strives to be pioneers in total rewards to ensure that we can attract the very best talent. We offer all of the expected health and wellness benefits.  Please inquire about the details so we can share what more is offered in your market.
A growing number of SHC centers are earning Five-Star ratings from the Centers for Medicare and Medicaid Services. We were also named one of Modern Healthcare’s “Best Places to Work” three times! Our culture is unparalleled and founded on three pillars: Learning, Spirituality, and Innovation. Recently, we achieved number #3 ranking under Large Companies for Best Workplaces for Aging Services in recent news!
SignatureHealthcare is an Equal Opportunity-Affirmative Action Employer – Minority / Female / Disability / Veteran and other protected categories.