The successful candidate for this position will contribute to the support and further development of the Citi Equity Rewards Application (CERA) platform, which administers Equity and Deferred Cash plans for Citi Employees. Working directly with Equity Compensation and Technology personnel, this role will focus on new project initiatives as well as contributing to initiatives that support existing processes.
• Responsibilities include:
• Managing projects ranging from expansion of the CERA application to new platforms (Internet and Mobile applications), to performing Business Process Re-engineering by integrating with other systems.
• Project Management tasks, including:
Development of Project Plans: (Milestone identification, Progress Tracking, Status Communication to Stakeholders)
UAT management: Includes creation of UAT plans in coordination with Subject Matter Experts, and to be the point person for UAT on assigned tracks of work
Manage the Change Control process utilizing tools such as HP Quality Center and Service Now on new development and ongoing business efforts.  Candidate will also be responsible for communicating ticket priorities and status to stakeholders.
• Requirements gathering for various sized initiatives utilizing different methods:
Facilitating workshops to allow brainstorming and problem solution analysis
Conducting Subject Matter Expert interviews either “one-on-one” or in a group setting
Devise problem solutions utilizing methods such as building business process maps and action plans
Write Business Requirement documents, review and approve Functional and Technical requirements written by Technology counterparts for assigned tracks of work
• Liaison for CERA with the following teams:
Technology representatives
Business Operations Team
Functional Team
Senior Management
• Report Creation
Utilize MicroStategy and MS Access to develop Standard and Ad-hoc reports that will assist the Equity Compensation process
• Assist CERA Project Manager with compliance oversight for the Equity Compensation Unit, including coordinating internal and external audits and to liaise with the HRSS Compliance team on new initiatives
Qualifications:
• Education: Bachelor degree or equivalent experience (MBA a plus)
• Proficiency with Business Process Reengineering methodologies, requirements gathering, process mapping
• 4-6 years experience in relevant field
• Strong proficiency in MS Office tools (Word, Excel, PowerPoint, Project), and knowledge of Visio a plus
• The candidate should be a fast thinker/quick learner, possess the ability to work effectively under pressure in a rapidly changing environment in order to meet deadlines
• A strong attention to detail is needed
• Candidate must have ability to work independently
• Must have strong ability to lead discussion and influence outcome
• Demonstrated ability to be a team player, with strong interpersonal and influencing skills
• Excellent written and verbal communication skills
• Must have highly developed organizational, problem solving, and prioritization skills
• Experience with Equity Compensation Business desired, but not mandatory
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Job Family Group:
Operations - Core
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Job Family:
Business Planning & Analysis
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Time Type:
Full time
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Citi is an equal opportunity and affirmative action employer.
Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
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Job Type: Full time