GreenPages Technology Solutions is a leading cloud management consulting and integration firm that helps clients fully virtualize their environments and transform their datacenter and IT operations to effectively leverage the power of cloud computing. The company’s deep technology expertise, broad engineering certifications, and vendor agnostic business model offer clients a strategic, cross-platform, proactive approach to designing, deploying and supporting modern IT environments.
Description
Location: Tampa, FL area
The Senior Consultant provides technical expertise in the implementation of complex and multi-phase solutions for GreenPages’ clients, to the highest degree of customer satisfaction. As a subject matter expert in his or her given competency, the Senior Consultant serves as a trusted advisor to our customers and understands and delivers the desired business outcomes. As a member of the Professional Services team, the consultant works closely with Pre-Sales Architects, and Project and Practice Managers.
Key Responsibilities:
• Ensure that identified business outcomes are met through the successful execution of services engagements
• Ability to implement high quality technical solutions based on industry best practices and technical requirements
• Perform superior consultation, implementation, documentation and knowledge transfer for all billable engagements
• Perform work and assigned tasks in accordance with established budget and timelines
• Develop and maintain knowledge of GreenPages’ current professional, managed and cloud service offerings and strategic relationships
• Demonstrate superior aptitude with technologies related to specific practice area
• Document best practices in developing and deploying GreenPages’ solutions; develop repeatable standards based on best practices
• Manage competing requests across simultaneous engagements
• Produce documentation in accordance with GreenPages’ standards
• Develop and maintain knowledge as well as input to the GreenPages’ solutions portfolio and specific practice area offerings
• Assist in the development of GreenPages’ service offerings, including definition of tasks, deliverables and standard estimates
• Develop and maintain relationships with customers
• Support senior technical staff as required
• Complete trainings related to certifications and identified needed skills as defined by manager
• Maintain and develop knowledge on emerging technologies and products across practice areas by attaining certifications, participating in industry events and collaborating across all practices areas
• Achieve personal utilization metrics as outlined by management
• Provide daily status reports to project and account teams
• Provide day-to-day technical direction and mentoring to team members
• Work with Practice Managers to further develop delivery methodology and product offering for area of expertise.
Qualifications
Professional Requirements:
• Three or more years of relevant consulting experience in customer facing positions
• Superb written and verbal communication skills
• Solid time management
• B.S./B.A./M.S. degree or equivalent technical training
• Demonstrated strength in at least one engineering discipline
• Understand emerging technologies within given technical competency to provide consultative services around road-mapping for GreenPages’ client base
• Ability to implement technology enhancements to improve reliability, performance, and usability
• Azure or similar certifications required;
• Aptitude to test for and earn technical certifications as required
• Demonstrate strong technical and business writing skills, and the ability to produce written technical documents
• Demonstrated ability to address and resolve technical escalations; strong troubleshooting skills
• Ability to travel to customer sites; Up to 50% travel may be required for this position
• Demonstrated track record of customer satisfaction and on time, on budget deliverables
• Demonstrated ability to manage competing priorities, tasks and customer demands
• Strong client and team presentation skills
• Ability to exhibit appropriate professional behavior with colleagues and customers
• Ability to contribute to a performance-driven, positive work environment
• Demonstrated ability to be a strong customer advisor
Working Conditions/Environmental Requirements:
This position is based at GreenPages’ office. Remote currently due to COVID.
GreenPages is committed to a policy of equal employment opportunity. GreenPages does not discriminate in any aspect of its employment practices against any qualified applicant or employee on account of race, color, creed, religion, sex, sexual orientation, national origin, disability, marital status, or veteran status. We encourage you to send us your resume if you are interested in pursuing a career with us.
To all recruitment agencies: GreenPages does not accept unsolicited agency resumes and ask that you do not forward resumes to GreenPages employees, any physical GreenPages location, or any GreenPages email address. We take no responsibility for any fees related to unsolicited resumes.