Microsoft 365, Exchange, SharePoint
Full Time
Depends on Experience
Work from home available Travel not required
About the Company:
Avalon Healthcare Solutions, headquartered in Tampa, Florida, is a clinical services and information technology company using evidence-based medicine to develop and deploy medical policies and protocols in the high-volume, dynamic and complex diagnostic lab environment. The company manages the appropriate use of thousands of existing lab tests and researches new tests to determine efficacy and impact on patient care.
Studies show that 30% of clinical laboratory testing is unnecessary or overused. Inappropriate testing or missing a key screening can lead to complications and expense arising from unwarranted care, or not obtaining proper care when needed, leading to increased health risks and costs. Avalon helps ensure delivery of the right test, at the right time, and in the right setting. We seek to ensure the most effective patient treatment, improve clinical outcomes, and optimize cost and affordability.
Avalon is a portfolio company of Francisco Partners, a global private equity firm that specializes in investments in technology and technology-enabled service companies. Since its launch 15 years ago, FP has raised approximately $10 billion and invested in more than 150 companies.
Avalon is a high growth company where every associate has an opportunity to make a difference. You will be part of a team that shapes a new market and business. You’ll enjoy seeing the results of your work as we rapidly implement our plan. Most importantly, you will help Avalon to achieve its mission and improve clinical outcomes and health care affordability for the people we serve.
For more about Avalon, please visit our web site at http://www.avalonhcs.com.
This position is based in Tampa, FL and is not a remote role. This is a full-time, W-2 position. At this time, we can consider only local candidates authorized to work in the US. No sponsorship is available. No recruiter calls, please.
Application Systems Administrator - Essential Functions and Responsibilities:
• Application Systems Administrator (ASA): Develops and Maintains Enterprise Application Expertise.  Manages applications daily to ensures the availably, security, and performance of Enterprise Applications as assigned such as: Microsoft 365, Exchange, SharePoint, ShareFile, Jira ServiceDesk, Teams, and Communications apps.  Tasks include provisioning, operating, supporting, maintaining, and conducting training or research to ensure continual availability and smooth operations.
• ASA provisioning and documentation of new and existing software applications.  Maintain all applications in accordance with Avalon policies and procedures; assist in developing and maintaining installation and configuration procedures, contributing to and maintaining system standards; secure configuration and hardening of applications; and research and recommend innovative, and where possible automated approaches for administration tasks.
• ASA Security: Maintain knowledge of application changes, vulnerabilities, and patches; Research and apply hardening techniques; Perform regular security monitoring to identify any possible risks or intrusions; investigate incidents and or intrusions if detected.
• ASA Operations and Support: Perform daily applications monitoring, verifying the integrity and availability of all applications assigned, review application logs, and verifying completion of scheduled jobs such as backups; create, change, and delete user accounts per approved request; provide Tier II and III level application support per request from various constituencies, investigate and troubleshoot issues; and repair and recover from software failures.  Conduct user training as required.
• ASA Maintenance: Apply upgrades on a regular basis, and upgrade administrative tools and utilities; configure / add new services as necessary; maintain operational, configuration, or other procedures; perform periodic performance reporting to support capacity planning; perform ongoing performance tuning, coordinate required hardware upgrades
• Administer software settings and configuration as required.
• Work across teams balancing competing objectives to accomplish goals and requirements.
Application Systems Administrator - Qualifications:
• Required Experience: 2-5 years in Microsoft 365 administration
• Required Experience: 2-5 years SharePoint administration
• Education or Equivalent Experience: Bachelors (4-year) degree is preferred.  Will consider relevant work experience and will also consider IT and Security Certifications in lieu of a degree.
• Required Proficiency in Windows and MS Office environment.  Linux admin skills a strong plus.
• Required Experience: managing MS Active Directory; Microsoft 365; and Exchange
• Required Experience: 5-10 years general IT application administration, and IT support experience.
• PowerShell Scripting: basic skills required.
• General Experience Supporting other applications a strong plus.
• Soft Skills in communications and dealing with users is required.
• SQL Data Query Skills (Lite) preferred
Application Systems Administrator - Working Environment:
• Work is conducted in an office environment. A majority of the employee’s work time will be sitting at a desk using a computer and other office equipment, including frequent use of the telephone for communication.
• The person in this position must be able to work in an environment in which change occurs frequently and important decisions must be reached and implemented based on limited information, and in which one must address multiple priorities simultaneously.
• Required: Flexible work hours will vary, some night and weekend work are required for maintenance weekends and IT support.  Very limited travel is required.
• Be able to provide 24 x 7 on-call support, as scheduled or as required to support system SLAs.