At Bristol Myers Squibb, we are inspired by a single vision – transforming patients’ lives through science. In oncology, hematology, immunology and cardiovascular disease – and one of the most diverse and promising pipelines in the industry – each of our passionate colleagues contribute to innovations that drive meaningful change. We bring a human touch to every treatment we pioneer. Join us and make a difference.
Responsibilities
• Perform timely reconciliations of account activity with customer, issue monthly statements, independently conducts negotiations with customers on collection paybacks to ensure account meets/exceeds prescribed targets and KPI’s.
• Perform credit risk analysis for credit override situations and independently coordinates early pay arrangement with high credit risk customers when credit line is exceeded.
• Performs timely cash application activities as needed to accurately update customer accounts for all incoming cash receipts daily.
• Performs in-depth research and gathers supporting documentation for customer billing, product damage, shortage/overage and return discrepancies in collaboration with various internal and external teams and utilizing various systems and websites.
• Provides supporting documentation to internal policies and SOX controls for compliance and submits appropriate adjustments remedies to management for approval (adjustment, credit, denials, rebills).
• Works cross functionally with other teams and departments to achieve target results, including by not limited to Trade Sales Operations, Pricing & Customer Operations teams, and Customer Care.
Experience
• Bachelor’s Degree in Business, Finance, or related field or relevant experience
• Accounts receivable/cash application experience preferred
• 3 years’ experience with Accounts Receivable, Accounts Payable, or related field, preferably working directly with external customers
• Experience handling multiple priorities in a high volume, fast-paced environment
• Ability to prioritize work and make independent decisions based on business policies
• Fluency in Microsoft Excel with knowledge of other Microsoft Office applications.  Knowledge of SAP a plus
• Strong team player, able to work well across a variety of levels and team borders, collaborating effectively within a matrix organization
• Incumbent may need to work remotely during inclement weather or from time to time.
Value
• Develop broader understanding of order-to-cash processes in pharmaceutical setting
• Gain experience dealing directly with variety of customers and enhance ability to deliver customer focused service within the organization
• Knowledge of distribution, transportation, samples management and Patient Assistance functional areas
• Experience in working with Trade Sales team and wholesale customers to understand customer business model.
Around the world, we are passionate about making an impact on the lives of patients with serious diseases. Empowered to apply our individual talents and diverse perspectives in an inclusive culture, our shared values of passion, innovation, urgency, accountability, inclusion and integrity bring out the highest potential of each of our colleagues.
Bristol Myers Squibb recognizes the importance of balance and flexibility in our work environment. We offer a wide variety of competitive benefits, services and programs that provide our employees with the resources to pursue their goals, both at work and in their personal lives.
Our company is committed to ensuring that people with disabilities can excel through a transparent recruitment process, reasonable workplace adjustments and ongoing support in their roles. Applicants can request an approval of accommodation prior to accepting a job offer. If you require reasonable accommodation in completing this application, or any part of the recruitment process direct your inquiries to adastaffingsupport@bms.com. Visit careers.bms.com/eeo-accessibility to access our complete Equal Employment Opportunity statement.
Job Type: Full time