JobsEQ by Chmura Logo

Bilingual Customer Service Representative

ProLogistix

Location: Tampa, Florida
Type: Non-Remote
Posted on: May 2, 2021
This job is no longer available from the source.
Bilingual Customer Service Representative
Tampa, FL
Base Pay: 15.00 per HOUR
Job Number: 705121
Employee Type: TTH
Manage Others: Not Specified
Travel: Not Specified
Paid Relocation: Not Specified
Description
We are looking for a Bi-Lingual Spanish/English Customer Service Supervisor
Develops, motivates, evaluates, and coaches staff on work procedures, proper call handling and teamwork all while delivering excellent customer service.
Works directly with staff to answer questions, monitor calls, and give ongoing feedback. Monitors all performance measures and metrics such as daily purchase orders, the correct input of sales orders in the system and the verification of payments.
Allocates resources to meet volume and performance demands.
Identifies developmental needs for individual team members.
A “Leads by Example”.
Monitors all day to day interaction with customers.
Train all CSR’s in Suggestive Selling Techniques, upsell where able
Other Duties as assigned
Job Requirements
Details:
Monday through Friday 8am to 5pm
$15 Hourly DOE
Position is contingent on required screenings!
We are always looking for Qualified Warehouse and Manufacturing Associates for our client sites!
$80 bucks for anyone your refer and that works 80 consecutive hours at any of our client sites.
Position is Contingent on required background and Drug screening policies
These opportunities include the following perks!
• Health, Dental and Vision Offered
• Discounts through major retailers such as Verizon, AT&T & Sam's Club Memberships
• Free Online courses thorough Penn & Foster. The largest online educational institution.
• Weekly direct deposit. No worries about paper checks.
• Bonus Programs! Make extra money just for coming into work!
Apply Now