Customer Service Representative
MAX USA CORP
Tampa, FL 33619
Job details
Salary
$11 - $14 an hour
Job Type
Full-time
Number of hires for this role
2
Qualifications
• • High school or equivalent (Preferred)
• Customer Service: 1 year (Preferred)
Full Job Description • Maintaining a positive, empathetic, and professional attitude toward customers at all times.
• Responding promptly to customer inquiries.
• Communicating with customers through various channels.
• Acknowledging and resolving customer complaints.
• Knowing our products inside and out so that you can answer questions.
• Processing orders, forms, applications, and requests.
• Keeping records of customer interactions, transactions, comments, and complaints.
• Communicating and coordinating with colleagues as necessary.
• Providing feedback on the efficiency of the customer service process.
• Managing a team of junior customer service representatives.
• Ensure customer satisfaction and provide professional customer support.
Job Type: Full-time
Pay: $11.00 - $14.00 per hour
Benefits:
• Dental insurance
• Health insurance
• Vision insurance
Schedule:
• 8 hour shift
Supplemental Pay:
• Bonus pay
• Commission pay
Education:
• High school or equivalent (Preferred)
Experience:
• Customer Service: 1 year (Preferred)
Work Location:
• One location
Work Remotely:
• No