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FT-Cash Applications Supervisor

Adventist Health System

Location: Tampa, Florida
Type: Non-Remote
Posted on: April 30, 2021
This job is no longer available from the source.
AdventHealth West Fl Division
Supervisor
Submission for the position: FT-Cash Applications Supervisor - (Job Number: 21012922)
https://adventist.taleo.net/careersection/jobdetail.ftl?job=21012922&lang=en
FT-Cash Applications Supervisor
GENERAL SUMMARY :
Protects the financial standing of all of AdventHealth West Florida Division by managing all functions of the cashier, mail receipts, refunds, document support, and batch processing areas as well as provides accurate statistical records and reports. Performs managerial duties in absence of Manager and/or Director. Hires and terminates employment. Works closely with Accounting on cash processes and balances month end reports supplied to leadership. Oversees vendor relations regarding the processing of payments. Actively participates in outstanding customer service and accepts responsibility in maintaining relationships that are equally respectful to all. Adheres to the AdventHealth West Florida Division Corporate Compliance Plan and to all rules and regulations of all applicable local, state, and federal agencies and accrediting bodies.
PRINCIPLE DUTIES AND JOB RESPONSIBILITIES :
Demonstrates through behavior AdventHealth West Florida Division core values of Integrity, Compassion, Balance, Excellence, Stewardship, and Teamwork as outlined in the organization’s Performance Excellence Program.
• Protects financial standing of AdventHealth West Florida Division by ensuring accurate and timely posting of all cash, mailed receipts, commercial and government lock box receipts, electronic funds, payer denials and refunds according to established schedules. Manages process to ensure all correspondence, interoffice or external, is routed appropriately and efficiently.
• Ensures the deposit of electronic fund transfers, credit or debit card transactions, mailed receipts, IVR payments, lock box receipts, front end cash collections and other cash transactions by monitoring AdventHealth West Florida Division bank accounts to verify that all transactions are in balance with system records and maintains all deposits.
• Conducts audits of bank deposit correction notices to ensure timely and accurate adjustments to patient and general ledger accounts as appropriate to resolve deposit errors. Interacts as needed with bank officials, Accounting and credit card merchant service providers to address discrepancies or dispute findings. Conducts audits of all Patient Access/Patient Financial Services cash receipting areas to ensure proper input of cash transactions and distribution of petty cash.
• Reviews various system generated cash reports and prepares analysis of cash posting trends and goals across payers, along with projected financial performance expectations for submission to AHS, AdventHealth West Florida Division leadership, and departmental leadership within established time frames. Identifies and recommends resolutions of operational issues that affect the security of AdventHealth West Florida Division’s cash resources and submits audit results quarterly. Provides education and support to various departments for cash processing services when requested.
• Interacts with AHS, Revenue Management Leadership, MIS,  Accounting, Attorneys, bank officials, service venders, and hardware service technicians to review current services or new service opportunities for the purpose of improving efficiencies, quickly resolve system or equipment issues that may interrupt generation of printed batch bills or timely processing of patient statements, and/or to initiate enrollment of new payers for electronic remittances.
• Ensures that all printed batch bills and medical records are mailed daily to promote timely resolution of claims. Ensures timely follow up of accounts related to clinical research and accounts flagged to stop billing.
• Reviews system generated credit balance reports to ensure timely processing of refunds and credit balance transfers. Authorizes $2,500 or less refund(s) as appropriate within prescribed limits according to AdventHealth West Florida Division Policy and Procedure.
• Responsible for the acquisition and termination of new and current staff. Presents written and verbal directions to employees to ensure well-informed status of employees of performance while providing feedback at 90 days and annually, adhering to AdventHealth West Florida Division & JCAHO evaluation guidelines. Documents and files appropriate records of any and all disciplinary action taken during interaction with employee, including appropriate signatures.
KNOWLEDGE AND SKILLS REQUIRED :
• Able to work with advanced accounting procedures. Able to prioritize and multitask based on volume of work within specific deadlines. Must type 35 words per minute. Must have a working knowledge of personal computer applications and proficient in word, excel and power point applications. Proficiency in performance of basic math functions. Ability to work with all departments and all levels of management. Is responsive to ever-changing matrix of hospital needs and acts accordingly. Communicates professionally and effectively in English, both verbally and in writing.
EDUCATION AND EXPERIENCE REQUIRED :
• Five (5) years’ experience (including two years supervisory experience) in Patient Access/Patient Financial Services Department or related area (registration, finance, collections, customer service, medical office, or contract management).
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Patient Financial Services
AdventHealth Tampa
US-FL-Tampa
ADVENTHEALTH TAMPA (TP01000000)
3100 E FLETCHER AVE
Tampa , 33613
ADVENTHEALTH TAMPA
3100 E FLETCHER AVE
Apr 30, 2021, 7:27:17 AM
Schedule: Full-time Location(s): US-FL-Tampa Day Job Travel: No