Call Customer Service Representative
Kelly
15,980 reviews
Tampa, FL 33607
Remote
Kelly
15,980 reviews
Read what people are saying about working here.
Job details
Salary
$16 an hour
Job Type
Temporary
Contract
Full Job Description Your next good thing is right here. At Kelly® Professional & Industrial, we are all about helping you discover what’s next in your career. And we just so happen to be seeking a Call Center Customer Service Representatives to work at an industry leading Healthcare Insurance company in Tampa, FL 33607 . If this sounds like the right fit for you, read on and apply!
This position is Working From Home and then later at the company job site in Tampa, FL 33607. Seeking individuals who are self-starters and can work independently with minimal direct supervision.
Why you should apply to be a Call Center Customer Rep:
• Pay Rate: $16.00 per hour
• Possible Temp to Hire Opportunity Based on Business Needs, Job Performance and Attendance
• Training: Monday through Friday 8:00 AM to 5:00 PM
• Work Schedule: Monday through Friday – Flexible to work any 8-hour shift between 7:00 AM to 7:00 PM – 40 hours per week
• It's a great opportunity to get your foot in the door and gain valuable experience
• Access to outstanding Kelly perks via https://www.mykelly.us/us-mykelly/perks/
What’s a typical day as a Call Center Service Rep? You’ll be:
• Responds to customer questions via telephone and written correspondence regarding insurance benefits, provider contracts, eligibility, and claims.
• Analyzes problems and provides information/solutions.
• Operates a computer to obtain and extract information, documents information, activities, and changes in the database.
• Develops and maintains positive customer relations and coordinates with various functions within the company to ensure customer requests and questions are handled appropriately and in a timely manner.
• Researches and analyzes data to address operational challenges and customer service issues.
• Provides external and internal customers with requested information.
• Uses computerized systems for tracking, information gathering and troubleshooting.
This job might be an outstanding fit if you:
• Possess a HS Diploma or GED
• One year of Call Center Customer Service experience
• Excellent verbal and written communication skills
• Basic problem-solving skills
• Experience with Microsoft based programs and computer products plus dual monitor experience
• An acute attention to detail/accuracy and effective note taking/documenting skills
• Must be able to handle/process high call volumes, at times while adhering to scheduled breaks/lunches in accordance business needs
What happens next
Once you apply, you will proceed to next steps if your skills and experience look like a good fit. But don’t worry—even if this position doesn’t work out, you are still in our network. That means all of our recruiters will have access to your profile, expanding your opportunities even more.
Helping you discover what’s next in your career is what we are all about, so let’s get to work. Apply to be a Call Customer Service Representative today!
**Important information: This position is recruited for by a National Kelly Recruiter, not your local Kelly branch. Please submit your resume to be considered for this position by pressing the “ SUBMIT RESUME ” button below.
#VN2021
Why Kelly ® ?
You’re looking to keep your career moving onward and upward, and we’re here to help you do just that. Our financial staffing experts will connect you with premier companies for opportunities where you can learn, grow, and thrive. Jobs that fit your skills and experience, and most importantly, fit right on your path of where you want to go in in your career. It all adds up.
About Kelly ®
At Kelly, we’re always thinking about what’s next and advising job seekers on new ways of working to reach their full potential. In fact, we’re a leading advocate for temporary/nontraditional workstyles, because we believe they allow flexibility and tremendous growth opportunities that enable a better way to work and live (plus, did we mention we provide a ton of benefits?). Connecting great people with great companies is what we do best, and our employment opportunities span a wide variety of workstyles, skill levels, and industries around the world.
Kelly is an equal opportunity employer committed to employing a diverse workforce and providing accommodations for people with disabilities in all parts of the hiring process as required under its Employment Accommodation Policy. Kelly will work with applicants to meet accommodation needs that are made known to Kelly in advance.
]]