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Assistant Manager - Plant City

GTE Financial

Location: Plant City, Florida
Type: Full-Time, Non-Remote
Posted on: April 30, 2021
This job is no longer available from the source.
Assistant Manager - Plant City
GTE Financial
72 reviews
Plant City, FL
GTE Financial
72 reviews
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Job details
Job Type
Full-time
Full Job Description Come join our GTE Financial team!
We are looking for a leader to ensure an exceptional member and employee experience. As a leader you will coach, develop, and motivate your team to achieve their full potential to support the credit union’s corporate goals and strategic plan. The Assistant Community Financial Center (CFC) Manager will be responsible for the daily operations of the community financial center as well as serving members. The Assistant CFC Manager will generate leads for their internal partners, Business Services, Investments, and Insurance Services.
What does GTE look for in an Assistant Center Manager ?
Leadership:
• Coach and empower the sales team to achieve the highest performance and meet objectives set forth by leadership.
• Work in conjunction with the CFC Manager on succession planning to support future advancement and promotions.
• Monitor and address performance issues on a timely basis.
• Contribute data for quarterly evaluations measure employee’s sale and service performance.
• Conducts performance assessments as directed by the CFC manager on all employees to include development plans.
• Strong leadership, business acumen and strategic agility to be able to plan, lead, and drive change in the organization while meeting or exceeding business objectives.
• Assists in the recruitment and retention of maintaining a qualified team of sales and service professional employees.
• Ensure the CFC Manager is updated on any employee concerns in a reasonable and fair manner, consistent with the values expected by the credit union.
Business Development:
• Demonstrates and supports key behavior models to drive community financial center success.
• Work responsible for ensuring collaboration with internal and external partners.
• Lead team to support giving back to the local community by helping to create a stronger and healthier place to live and work.
• Review and analyze sales activity and forecast data to support strategic initiatives to achieve goals and objectives.
• Work in conjunction with the respective Community Development Officers with focus on membership development and growth through the acquisition of prospective Community Partners while maintaining existing Community Partner relationships
• Partner with community organizations to establish and maintain relationships that will enhance the growth and recognition of the credit union and coordinate local marketing initiatives using internal/external resources.
Experience:
• Leads employees to consistently deliver a value-added (The Member Advantage) experience resulting in high member engagement.
• Maintain high member readiness standards as a member of the leadership team; deliver a clean, neat, and accommodating environment
• Effectively use lobby leadership and lobby central to manage member traffic by integrating the use of virtual channels such as Interactive Teller Machine (ITM’s), tablets, smartphones and ATM’s.
• Ensure employees provide quality member service by identifying and recommending GTE Financial products and services that meet member expectations and financial objectives.
Operational:
• Must demonstrate a functional knowledge of the Bank Secrecy Act in addition to other Federal laws, including but not limited to U.S. Patriot Act, Office of Foreign Assets & Control, Anti-Money Laundering, Right to Financial Privacy Act, and the Bank Bribery Act.
• Bilingual preferred (English/Spanish).
Required Qualifications:
• Associate degree preferred or a combination of education and experience.
• 3-5 years previous experience in financial institution or related field with at least 1 year of supervisory experience.
• Knowledge of lending practices regarding interpretation of credit bureau reports, underwriting criteria, and basic lending philosophy.
• Qualify for or hold Level II lending authority as prescribed by GTE Financial Consumer Lending.
Position Details:
Location: Community Financial Center
Center Hours: Monday – Friday (9:00 am to 6:00 pm) // Saturday (9:00 am to 1:00 pm)
Full-time hours required, with additional hours as necessary to accomplish objectives, goals, and projects.
Come and join our award- winning team.
GTE Financial is an Equal Opportunity Employer.
Note: The above statements describe the general nature and level of the work being performed and are not an exhaustive list of all responsibilities of an employee in this job. GTE Reserves the right to revise or change job duties at any time as directed by management. Furthermore, they do not establish a contract for employment and are subject to change at the discretion of the employer.