Client Service Representative

Old National Bank - Owensboro, KY 42301
April 25, 2021
Old National Bank was established in 1834. Today, we are the largest financial services holding company headquartered in Indiana. We provide an array of services to our clients which include Community Banking, Investments, and Wealth Management. At Old National, we believe that by helping our associates balance work life with home life, we create a more productive workforce and a stronger company.
In 2021, Ethisphere Institute announced Old National Bank as one of the World's Most Ethical Companies for the tenth consecutive year.
Old National Bank is currently looking for a Float Client Service Representative for our Community Banking Centers in Owensboro, KY (Could help with staffing needs in Rockport and Tell City, IN if necessary) . Old National is seeking individuals who are customer focused and have a strong desire to help our clients meet their financial objectives. Whether you have several years of banking or are new to the banking industry, we want to help you reach your personal and professional goals.
A Client Service Representative position is a key customer service position within the company. This position provides a variety of duties to include introducing bank products and services to customers, participating in the sales program, processing debit and credit transactions and assisting with customer relation issues. This person is also responsible for ordering and shipping all cash for the banking center, and CTR record keeping. Client Service Representative has the additional responsibility of managing the banking center vault which includes; balancing the vault, disbursing cash to tellers and ordering/shipping currency as needed. This position may also have the responsibility of opening new accounts.
Our ideal candidate will possess the following skills:
• High school diploma or GED required
• 2-3 years of cash handling experience
• Excellent customer service skills
• Excellent balancing record
• Good organizational skills and attention to detail
• Ability to lift heavy boxes of coin
• Old National/Ivy Tech certificate or post-secondary business courses are valued
Old National is proud to be an equal opportunity employer focused on fostering an inclusive workplace and committed to hiring a workforce comprised of diverse backgrounds, cultures and thinking styles.
As such, all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, protected veteran status, status as a qualified individual with disability, sexual orientation, gender identity or any other characteristic protected by law.
We do not accept resumes from external staffing agencies or independent recruiters for any of our openings unless we have an agreement signed by the Talent Acquisition Director, VP, to fill a specific position.