Training Team Leader
Lutz , FL
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Job Description
Our Opening and Your Responsibilities
The Technical Training Leader within Eagle Product Inspection is responsible for developing, improving, and delivering X-ray Inspection technical training content to our customers, partners, and (as required) internal personnel. The person in this position will collaborate with Eagle Sales and Service teams as well as Product Managers on solution development and training needs to support new business opportunities. In order to effectively support the needs of the business and collaborate with the team, the position is based in Lutz, FL.
Essential Duties and Responsibilities include the following:
• Directly develop and create X-ray Inspection training content for full Eagle product line that can be used to train our customers on-site or virtually.
• Monitor and understand current and future market training needs and aggressively pursue new training opportunities to optimize Eagle's position as a solution provider.
• Directly lead trainings with customers in virtual, on-site, or travel to customer site as required.
• Support development and delivery of internal training courses to support Eagle technical personnel and partners.
• Works closely with Service Operations and Service Manager to support overall training roadmap for Eagle technical support teams.
• Work closely with Product Managers to develop training materials for new product launches and the existing product line, while emphasizing customer value and total cost of ownership.
• Will serve as the customer-facing Radiation Safety Officer (RSO) for Eagle Product Inspection, North America. Responsible for Eagle's service provider registration and compliance with applicable US local, state, and federal laws.
• Works closely with engineering radiation safety officer and Eagle senior leadership on customer and field related compliance topics. Is not responsible for manufacturing compliance topics.
• Will support Eagle North America Service team in customer content development and delivery of Radiation Safety training courses. This includes but is not limited to content management of online course catalog, standard training presentations, documentation preparation, and enablement through train-the-trainer model to support customer training demand.
• Explore use of next-gen training models and techniques to create a positive classroom experience for learners.
• Test trainees to measure progress and to evaluate effectiveness of training programs. Ensure accurate records kept of training delivery in an easily accessible method by key stakeholders within the business.
• Work closely with Eagle Sales and Service Sales team members to ensure clear understanding and positioning of Eagle customer training offering to enable strong sales performance of training products.
• Ensure upkeep and maintain organization of the Tampa Eagle training room. Investigate and propose new technologies to enhance the overall trainee experience.
• Assist with Onboarding training for new employees.
• Assists the Applications group in providing application, testing and technical support when required.
• Other duties and projects as assigned.
What You Need to Succeed
• Bachelor's degree or 6 years of relevant experience required.
• Experience with online and virtual training content develop preferred.
• Significant experience in delivering face to face training on a wide variety of topics.
• Direct Sales experience preferred
Knowledge, Skills, Attitude
• Must be expert in X-ray Inspection
• Ability to handle a hectic, fast paced, ever-changing work environment, while maintaining a positive and professional attitude
• Strong interpersonal and customer service skills
• Must be organized, efficient, detail-oriented, innovative and effective problem-solver
• Ability to work independently or with a team.
• Exceptional communication skills and presentation skills (written and verbal), as well as excellent interpersonal skills to foster interaction within all levels of the organization, clients and subcontractors
• Experience with Windows or Mac based computerized office systems, Internet protocol, web based instructional methods and Microsoft Office Suite (i.e., Microsoft PowerPoint, Microsoft Outlook, Visio)
• Must be able to meet difficult deadlines.
• Support and conform to 5S objectives.
• Strong problem solving abilities.
• Be able to interpret different learning style requirements and adapt training to the various styles as required
Our Offer to You
• Medical, dental and vision care coverage and a 401(k) savings plan with company matching - all starting on date of hire
• Tuition reimbursement, employee wellness programs, plus other perks and discounts
• Parental and caregiver leave policies
• All the usual benefits such as paid time off, flexible spending, short-and long-term disability, basic life insurance, business travel insurance, Employee Assistance Program, and domestic partner benefits
• Global market strength and worldwide leadership in weighing
• A brand name that is identified worldwide with precision, quality, and innovation
• Thousands of patents, design and innovation awards A commitment to extraordinary service on our state-of-the-art equipment
About Mettler Toledo
Working at Mettler Toledo means you are impacting the world in important ways. Our precision measuring devices span the world's laboratories, production facilities, and retail stores. We manufacture, sell, and service instruments that detect, measure, and weigh - from the infinitely small to the largest of vehicles or airplanes.
• We help feed the world. We impact how food is produced, packaged and made safe.
• We help keep you healthy. Our instruments make it possible for scientists to develop new drugs and bring life-saving medicines to the world.
• Mettler Toledo products are important to the production and consistent quality of every kind of consumer product.
No matter how far human kind goes to explore new frontiers, Mettler Toledo is there to help make it happen.
Equal Opportunity Employment
We are an equal opportunity employer and value diversity at our company. We give consideration for employment without regard to race, color, religion, sex, age, national origin, disability, sexual orientation, gender identity, genetic information, protected veteran status, or any other protected classification. If you'd like more information about your EEO rights as an applicant under the law, please click here .
Mettler Toledo endeavors to make www.mt.com accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at EEO@mt.com.
For those who prioritize precision, Mettler Toledo is precisely where you belong.
Job Reference #
6726
Location
Florida
Lutz
Job Type
Full-time
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Job Summary
Company
METTLER TOLEDO
Start Date
As soon as possible
Employment Term and Type
Regular, Full Time
Required Education
Bachelor's Degree
Required Experience
6+ years