Customer Service
Apex Office Products & Furniture
6 reviews
Tampa, FL 33603
Apex Office Products & Furniture
6 reviews
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Job details
Salary
From $30,000 a year
Job Type
Full-time
Number of hires for this role
2 to 4
Qualifications
• • High school or equivalent (Preferred)
• Customer Service: 2 years (Preferred)
Full Job Description Apex Office Products is expanding it's Customer Service Team and is looking for motivated Representatives to support the development of new and existing business. This is an entry level position dealing with new and existing customers with an emphasis on professional verbal and written communication skills.
This is a full-time position (40 hours per week) with expected availability M-F 8:30am-5:00pm. PTO and holiday pay, as well medical, dental and vision insurance are offered. If you are outgoing, enjoy working and helping people apply today!
What the day looks like for you:
Answer incoming calls
Make out bound calls to customers to introduce yourself as their Apex contact
Build Rapport
Answer questions
Offer products to help save money
Take orders
What we are looking for:
2 years minimum experience in working in a customer service role
Works well independently but have the ability to take direction
Excellent communication skills
Committed to customer satisfaction
Organized and time management is a key to success with this type of role
Ability to multitask
Job Type: Full-time
Pay: From $30,000.00 per year
Benefits:
• Dental insurance
• Employee discount
• Health insurance
• Paid time off
• Vision insurance
Schedule:
• 8 hour shift
Education:
• High school or equivalent (Preferred)
Experience:
• Customer Service: 2 years (Preferred)
Work Location:
• One location
Communication method(s) used:
• Email
• Phone
Job Duties:
• Answer incoming customer inquiries
• Collaborate with management teams to stay updated on new products, services, and policies
• Record customer information within our customer service database
• Engage with clients in a friendly and professional manner while actively listening to their concerns
• Offer support and solutions to customers in accordance with the company's customer service policies
• Other duties as requested
This Job Is:
• A good fit for applicants with gaps in their resume, or who have been out of the workforce for the past 6 months or more
Company's website:
• shop.apexop.com
Benefit Conditions:
• Waiting period may apply
• Only full-time employees eligible
Work Remotely:
• No