CLINICAL PROGRAM SPECIALIST - QUALITY
April 23, 2021
CLINICAL PROGRAM SPECIALIST - QUALITY Nursing Hours: 08:00 to 16:30 Days - Full-time Paygrade/Wages/Salary Info: OH 2013-76 - 40135L
Job Summary Provides oversight, consultation, research, management, and education in performance improvement and patient safety. # Job Responsibilities Coordinates activities and projects to meet organizational and regulatory agency goals and monitors local, state, and federal regulations. Maintains awareness of current trends, practice changes, and research findings related to program. Collects and performs statistical analysis, interpretation, and dissemination of data related to program. Employs performance improvement methodology, tools, and techniques in a clinical environment in order to achieve organizational goals. Manages projects and multidisciplinary teams serving as the expert resource providing consultation and support for improvement initiatives in order to accomplish measureable quality outcomes. Partners with leadership across the organization to educate/train, communicate, standardize, sustain, and facilitate the implementation of process improvement and safety principles. Studies existing conditions related to the issue/event presented and analyzes for causes and possible needed changes to improve quality and safety. Assists leaders in the development, implementation, and monitoring of key performance measures for identified improvement projects and safety initiatives. Collaborates with leaders in implementing and reviewing measures of effectiveness for cause analysis action plans. Coaches team members on the use of improvement tools such as run charts, pareto charts, Error Prevention Tools, Issue Investigation Tool, and Learning From Defects Tool. Serves as the data administrator for assigned databases and utilizes the databases as a resource for benchmarking to drive improvement. Rounds with leaders in assigned areas to assess practice, collect data, build relationships, and coach team members on best practices. Analyzes information related to medical practice patterns and makes recommendations to quality department leaders to support ongoing professional practice review, reappointment, peer review, and other reviews as assigned. Conducts investigations and cause analyses as assigned. Qualifications Bachelor#s degree or higher in Nursing required upon hire A minimum of 3 years# relevant experience required RN - Licensed as a Registered Nurse. Eligible to practice nursing in the State of Kentucky required upon hire AND CPHQ - Certified Professional in Healthcare Quality through National Association for Healthcare Quality (NAHQ) required within 36 months of employment in this position OR CPPS - Certified Professional in Patient Safety through Institute for Healthcare Improvement (IHI) required within 36 months of employment in this position Skills and Attributes Requires critical thinking skills and decisive judgment. Works under minimal supervision. Must be able to work in a stressful environment and take appropriate action. Requires a strong understanding of concepts, practices, and procedures related to process improvement, human factors, safety principles, and change management. Physical Demands Standing: Occasionally Walking: Occasionally Sitting: Frequently Lifting 0-25 lbs: Rarely Lifting 25-75 lbs: Never Lifting over 75 lbs: Never Carrying 0-25 lbs: Rarely Carrying 25-75 lbs: Never Carrying over 75 lbs: Never Pushing/Pulling 0-25 lbs: Rarely Pushing/Pulling 25-75 lbs: Never Pushing/Pulling over 75 lbs: Never Climbing: Rarely Bending/Stooping: Rarely Kneeling: Rarely Crouching/Crawling: Rarely Reaching: Occasionally Talking: Frequently Hearing: Occasionally Repetitive Foot/Leg Movements: Never Repetitive Hand/Arm Movements: Frequently Keyboard Data Entry: Frequently Running: Never Vision: Depth Perception: Frequently Vision: Distinguish Color: Frequently Vision: Seeing Far: Frequently Vision: Seeing Near: Frequently Owensboro Health Core Commitments INTEGRITY - We conduct ourselves with a high level of responsibility, reliability and honesty because we take seriously the trust of our patients and coworkers. RESPECT - We value and accept the unique talents and contributions of every patient, customer and team member in the Owensboro Health community. TEAMWORK - We build a spirit of connectivity and fellowship by striving together to overcome obstacles, surpass goals, celebrate accomplishments and plan the future. INNOVATION - We foster original ideas and creative solutions that improve our daily work and promote the mission of Owensboro Health. SERVICE - We focus on service to patients, customers and team members by anticipating their needs, thoughtfully meeting those needs and continually improving the quality of everything we do. EXCELLENCE - We reach beyond basic expectations to expand our knowledge and awareness, produce exceptional work and provide outstanding service.