JOB SUMMARY
Directly oversees multiple teams of technology professionals and projects focusing on information systems activities, including design, development, and administration of applications or operation of voice, network, server and desktop environments. Provides leadership and direction to D&T and business units in developing and maintaining effective and efficient programs. Develops strategy and roadmaps for business applications and for all business applications support. Ensures that operational compliance is well managed and meets service-level standards. Serves as liaison to business units as needed. Participates in the sales pursuit process as needed.
CBRE, the world’s largest commercial real estate services and investment firm, is committed to creating an amazing employee experience through its Host offering. Host sits at the intersection of cloud, architecture, IoT, and employee experience using mobile apps. We are set to change the way you interact with the space around you, and in turn, how that space morphs to fit you. Learn more at host.cbre.com.
In CBRE | Host, we’re building a leading customer experience and data-driven technology company. We measure our success by delighting our customers with great digital experiences and the advocacy they provide. Guided by our core values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective, teamwork and respect for each other drive superior results. We are on a constant quest to elevate each other to do the right thing for our customers to achieve their goals. To deliver this vision, we are looking for an energetic and experienced Sr Digital & Tech Director, Digital & Technology to design and deliver a connected architecture of systems and applications across lines of business and geographies by leading multiple teams focusing on engineering and information systems activities and administration and operation of mobile apps.
The team you would join is based in Richardson, TX
ESSENTIAL DUTIES AND RESPONSIBILITIES
Maintains professional contacts with other organizations, research institutions, service providers, and software or equipment manufacturers concerning support and lifecycle management.
Directs the continuing review of present systems and methods, as well as the formulation of new and revised systems; determines appropriate changes to effect improvements, reduce costs, and enhance efficiency.
Plans, implements, and controls multiple digital & technology projects. Ensures that project plans are executed within cost and time constraints. Reports project performance and status to upper management.
Involved in contract and pricing negotiations.
Works with the business and other technology partners to discuss and understand the implications of digital & technology initiatives for their department.
Keeps abreast of technological changes and innovations in the information systems field.
Responsible for controls and governance of technology platform as well as ownership of policies and procedures and audit engagements.
Assists with sales pursuits as needed, to help pursuit teams understand technology offerings, options, and risks/costs.
Performs other duties as assigned.
SUPERVISORY RESPONSIBILITIES
Manages the planning, organization, and controls for a major functional area or department. May be responsible for a mix of direct and matrix reports. Approves subordinate's recommendations for staff recruitment, selection, promotion, advancement, corrective action and termination. Effectively recommends same for direct reports to next level management for review and approval. Monitors appropriate staffing levels and reports on utilization and deployment of human resources. Leads and supports staff in areas of staffing, selection, training, development, coaching, mentoring, measuring, appraising and rewarding performance and retention. Leads by example and models behaviors that are consistent with the company's values.
QUALIFICATIONS
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
•
9+ years design/implementation/consulting experience with distributed applications with working knowledge of iOS/Android, integrating with micro services, app store release process
•
2+ years of experience in cloud-based architectures: distributed data architecture, big data applications, microservices architecture, experience with AWS/Azure desired
•
Experience with partner service integrations and REST micro services
•
Experience with Authentication frameworks to integrate with OKTA, Azure AD
•
Experience with Internal app distribution tools and App store release process
•
Hands on experience with unit and functional regression and performance testing frameworks
•
Experience with App built in operability and measurability are essential
•
Any experience with Native SDKs interaction with IoT sensors would be an advantage
•
Experience in booking systems, room reservation systems would be an advantage
EDUCATION and EXPERIENCE
Bachelor's degree (BA/BS) from four-year college or university and a minimum of eight to twelve years of related experience and/or training, including five years of experience at the management level.
•
University degree in Computer Science, Computer Engineering, Information technology or related field or relevant experience.
•
At least 8 years experience in mobile app development and support.
•
At least 4 years in leadership roles across the range of software development.
CERTIFICATES and/or LICENSES
None
COMMUNICATION SKILLS
Excellent communication skills with ability to comprehend, analyze, and interpret the most complex business documents. Ability to respond effectively to the most sensitive issues. Ability to write presentations, reports and articles using distinctive style. Ability to make effective and persuasive presentations on complex topics to employees, clients, top management and/or public groups. Ability to build business relationships and partnerships, motivate and negotiate effectively with key employees, top management, and client groups to take desired action.
FINANCIAL KNOWLEDGE
Requires in-depth knowledge of financial terms and principles. Reviews complex financial/business analysis and reports prepared by subordinates. Ability to analyze the most complex business/financial data and develop innovative solutions. Develops and implements budgetary policies and procedures. Approves and oversees department budget.
REASONING ABILITY
Ability to solve advanced problems and deal with a variety of options in complex situations. Requires expert level analytical and quantitative skills with proven experience in developing strategic solutions for a growing matrix-based environment. Draws upon the analysis of others and makes recommendations that have a direct impact on the company.
OTHER SKILLS and ABILITIES
SCOPE OF RESPONSIBILITY
Decisions made with in-depth understanding and interpretation of procedures, company policies and business practices to achieve complex results. Responsible for setting project, department and/or division deadlines. Errors in judgment may cause long-term impact to line of business and/or overall company.
•
Primary responsibility will be to help develop experience in both iOS and Android platforms utilizing Micro/Macro services and IoT in cloud.
•
In coordination with business partners, creates strategies and roadmaps meeting critical product goals with considerations for improvements, costs, efficiencies, and business value.
•
Develops strategy and roadmaps for business applications and to ensure secure, resilient and performant architecture products to meet operational compliance is well managed and service-level standards
•
Contribute to the development of Mobile app standards, best practices to meet various client needs.
•
Influence team members by challenging status quo, demonstrating risk taking, and implementing innovative ideas
•
Responsible for controls and governance of technology platform as well as ownership of policies and procedures and audit engagements.
•
Be a servant leader Servant interacting with various product managers, technical leaders adhering to CBRE RISE (Respect/Integrity/Service/Excellence) values.
•
Be a productivity multiplier for your team by analyzing your workflow and contributing to enable the team to be more effective, productive, and demonstrating faster and stronger results