ServiceNow Analyst Opportunity
Apex Systems, the Nation’s 2nd largest IT staffing company, is looking for a ServiceNow Analyst for one of our Fortune 500 clients!
The job description is listed below, if interested please send an updated resume to Professional Recruiter, Kelsey Laughlin via KLaughlin@apexsystems.com
Location: Remote but eventually back on site in Tampa, FL 33587
Length: 12 month contract with potential to convert perm
Job Details
• Work as ServiceNow Business Analyst in estimating, implementing and enhancing ServiceNow platform and modules per business requirements.
• Work closely with IT, business teams and stakeholder in order to write clear, concise and accurate technical documentation, like requirements, system architecture design, use case diagrams
• Configure and enhance core application, including, but not limited to, Service Catalog, Service Portal, Incidents, Knowledge Base, Management, Project & Portfolio, and Reporting
Requirements
• 3+ years experience supporting the implementation, administration, configuration, and/or development with ServiceNow ITSM application suite.
• Hands-on experience working with implementing and supporting the following ServiceNow platform features/functions including:
• CMDB
• Service Catalog
• Service Portal
• Workflows
• Knowledge
• Roles/permissions
• Familiarity with JavaScript, PHP, JSON, REST
• Thorough understanding of ITIL/ITSM processes, ITIL certification is a +
• ServiceNow System Administrator Certification is a +
EEO Employer
Apex Systems is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation in using our website for a search or application, please contact our Employee Services Department at employeeservices@apexsystemsinc.com or 844-463-6178.