Housekeeping Supervisor/Inspector
TownePlace Suites by Marriott Owensboro, KY
Owensboro, KY 42303
Employer actively reviewed candidates 3 days ago
Job details
Salary
$12.50 - $13.50 an hour
Job Type
Full-time
Qualifications
• • US work authorization (Required)
• High school or equivalent (Preferred)
• Housekeeping Leadership: 1 year (Preferred)
• Hotel Experience: 1 year (Preferred)
Full Job Description We are seeking a person who wants to be a part of the best hotel in town. We are looking to build a team that loves to take care of guests and staff and has the experience to push for outstanding performance in all areas.
Housekeeping Supervisor Job Description
Reports To: General Manager
FLSA Status: Non- Exempt
Position Summary
The Housekeeping Supervisor works under the direction of the Assistant General Manager and General Manager. His or her responsibilities include daily duties, supervisory duties, training, checking guestrooms, guest service & satisfaction, & individual effectiveness.
Primary Responsibilities
Assigns rooms per housekeeper depending on availability, and assigns any extra help for deep cleaning
Calls contract labor if any additional help is needed; does not call contract labor unless there is a shortage of more than 10 rooms needed to be cleaned
Verify washer and dryer equipment functioning properly
Checks VR rooms to make sure they are vacant, clean and ready
Checks storage area to see if there are enough housekeeping supplies
Get updated list of the checkouts from front office; marks each housekeeper’s sheet with the new checkouts & turns off all utilities in those rooms
Checks all clean rooms & then immediately updates them in the computer; should constantly check all clean rooms throughout the day
Coordinates with the front desk to see that all guests have either checked-out of their rooms or paid for another night
Turns in all lost & found, reports items in the log book & marks items with the room number & date, contacts guest if guest information is available, completes mailing document if guest request items to be mailed
Makes sure that all storage areas all locked & that all housekeepers’ sheets & executive housekeeper sheet are turned in to the front desk before leaving
Ensure that housekeepers take less than 10 minutes to load their carts with all the necessary supplies
Ensures that all housekeepers have turned off all electricity (heat & air on fan or cool setting -5), stripped all beds in checked-out rooms, and dropped all linens to laundry before any cleaning is done
Assigns work to maintenance employees
Inspection of the hotel grounds
Check all maid carts to see if all bottles are correctly labeled & that the cart is neat and clean
Provide guidance for house personnel, laundry or night laundry to stock all linens on each floor
Completes performance reviews with Assistant General Manager or General Manager when time is due
Train each new housekeeper
2
Recommendations to Assistant General Manager or General Manager to terminate any housekeeper that does not show progress before their third day using proper handbook guidelines
Train contract laborers
Other duties as assigned
Education/Experience
High school diploma or GED preferred
Minimum of 4 years’ experience in all aspects of Housekeeping in a large, multi-use facility required
Minimum of 2 years supervisory experience
Excellent written and verbal communication skills
Must be flexible with working nights, weekends, and holidays
Physical Requirements
Standing for long periods of time to inspect guest rooms and public areas
Sitting, walking, and standing during shift
Lifting/carrying stocking supplies and materials 50 to 75 pounds
Ability to move furniture and flip mattresses
Ability to perform duties for supervised employees
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions
Job Type: Full-time
Pay: $12.50 - $13.50 per hour
Benefits:
• Dental insurance
• Employee discount
• Health insurance
• Paid time off
• Referral program
• Vision insurance
Schedule:
• 10 hour shift
• Day shift
• Holidays
• Monday to Friday
• Weekends
Application Question(s):
• Are you able to work weekends
Education:
• High school or equivalent (Preferred)
Experience:
• Housekeeping Leadership: 1 year (Preferred)
• Hotel Experience: 1 year (Preferred)
Work Location:
• One location
This Job Is:
• A job for which military experienced candidates are encouraged to apply
• Open to applicants who do not have a high school diploma/GED
• Open to applicants who do not have a college diploma
Company's website:
• www.marriott.com/owbts
Company's Facebook page:
• https://www.facebook.com/TownePlaceOwensboro
Benefit Conditions:
• Waiting period may apply
• Only full-time employees eligible
Work Remotely:
• No
COVID-19 Precaution(s):
• Personal protective equipment provided or required
• Plastic shield at work stations
• Social distancing guidelines in place
• Sanitizing, disinfecting, or cleaning procedures in place