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Match Support Specialist

Big Brothers Big Sisters Tampa

Location: Tampa, FL 33614
Type: Full-Time, Non-Remote
Posted on: April 9, 2021
This job is no longer available from the source.
Match Support Specialist
Big Brothers Big Sisters Tampa
Tampa, FL 33614
Job details
Salary
$15.87 an hour
Job Type
Full-time
Full Job Description Big Brothers Big Sisters of Tampa Bay, Inc provides equal employment opportunities to all qualified individuals without regard to race, creed, color, religion, national origin, age, sex, marital status, veteran status, sexual orientation, disability, or any other characteristic protected by state, federal, or local law. In accordance with Americans with Disabilities Act, it is our policy to provide reasonable accommodation upon request to eligible applicants in order that they may be given a full and fair opportunity to be considered for employment.
(FT) Match Support Specialist (Hillsborough County)
$15.87/per hour
Big Brothers Big Sisters of Tampa Bay, Inc employees are currently working at home due to COVID-19.
POSITION SUMMARY:
Essential to the BBBS brand, the primary function of this position is to provide match support to ensure child safety, positive impact for youth, constructive and satisfying relationships between children and volunteers, and a strong sense of affiliation with BBBS on the part of volunteers. The successful incumbent will produce positive outcomes in the following areas: match closure rate, match retention rate, average match length, volunteer rematch rate and customer satisfaction. This position is responsible for providing high-level customer service throughout the effective implementation of supporting and maintaining matches in accordance with the Big Brothers Big Sisters brand, and program options.
QUALIFICATIONS SUMMARY:
Minimum Bachelor's degree in Social Services, Human Services, or related field. Minimum two years' experience working with both child and adult population; specific assessment preferred. Proficiency in technical areas such as: Microsoft OFFICE, including Work, Outlook, and Excel. Must have reliable transportation, valid driver's license, and meet state required automobile insurance minimums.
Big Brothers Big Sisters of Tampa Bay, Inc has implemented Safety infection control measures that follows social distancing and enhanced cleaning protocols to protect our employees in the workplace.