Data Support Specialist-1st Shift
We have an opportunity for a Data Support Specialist at our distribution center in Tampa, Florida with a planned expansion move in 2021, to a 700,000 square foot Warehouse located in Plant City, Florida. As a Data Support Specialist, you will be responsible for all aspects of system set-up, computer set-up, installation, troubleshooting, service, upgrades, and maintenance. The position can also include handling how computers connect to each other or the rest of the network; printing, both locally and on the network. The position may require some physical activity such as lifting and moving computer equipment into place or crawling in tight spaces.
You will be part of a winning team that enjoys:
• Comprehensive health coverage and life benefits along with prescription drug, dental, vision and flexible spending accounts;
• Generous 401(k) Savings and Retirement Plan which includes a company match, and other company contributions;
• Tuition reimbursement program;
• Generous merchandise discount program; and
• Business casual dress every day!
Primary Job Responsibilities Include:
• Problem tickets research, resolution or escalation
• Responds to telephone calls, email and personnel requests for technical support
• Maintain company phone systems, data network, email and computers on a daily basis
• Assisting with telecommunication hardware/ software
• Identify, research and resolve technical problems
• Create user accounts and configure hardware as part of new hire process
• Manage and monitor internal assets to ensure accurate inventory records
• Fix PC, scanner or printer issues
• Other related duties may be assigned
Job Qualifications Include:
• Associate degree in related field or equivalent experience preferred
• 1 – 2 years with computer hardware/software experience
• Must be problem solver, quick learner, dependable
• Strong verbal & written communication
• Skilled in Microsoft tools like Word, Excel, Outlook, etc
• Knowledge or experience with AS400 and SAP software a plus
• Ability to perform job functions with minimal supervision
We want to hear from you!
When most people think of career opportunities with Ace Hardware, they often think of the helpful cashiers and sales associates at their local store. However, have you also considered the people behind the scenes who select, promote, ship and process the invoices for more than 75,000 products? Maybe you haven't, but we'd like you to. Because together we help our customers take care of their homes. Come find out why a career with the Ace Hardware Corporation is one of America's best kept secrets.
Equal Opportunity Employer
Ace Hardware Corporation and its subsidiaries are committed to a policy of promoting equal employment opportunities. The company recognizes the importance of diversity and leveraging the skills and talents of all people to the mutual advantage of each individual and the organization. The company is committed to the prevention of employment discrimination related to race, religion, color, sex (including sexual harassment), gender identity, national origin, age, marital status, disability and military or veteran status, sexual orientation or any other action covered by federal or applicable state/local laws.
Job Type: Full time