Housekeeping Attendant
Diamond Lake Resort
Owensboro, KY 42301
Job details
Salary
$8 - $11 an hour
Job Type
Part-time
Number of hires for this role
1
Full Job Description POSITION SUMMARY
The Housekeeping department is responsible for ensuring we provide our guests with impeccably clean facilities. We pride ourselves on spotless floors, smudge-free mirrors, and perfectly tucked beds. Housekeepers are responsible for the overall cleanliness of the campground including the public space areas and all accommodations to the highest standards. All areas should be efficiently cleaned within the allotted times while providing great guest service.
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SPECIFIC DUTIES
• Perform the daily, weekly and monthly cleaning programs for specific buildings and facilities.
• Use appropriate cleaning chemicals on appropriate items and only as trained. Do not mix chemicals together or use straight out of the original bottle. Must use appropriate safety measures such as gloves.
• Bring all lost and found items to the main office with cabin number and date on them. If it is something valuable, it needs to be given directly to a housekeeping supervisor to ensure it is locked up immediately.
• Provide excellent and friendly guest service by being attentive, responsive and helpful to all guests’ needs. Greet the guests at every opportunity by demonstrating a friendly welcome.
• Present a positive impression with a well-groomed appearance, smiles and proper uniform and name tag.
• Submit a list of supplies (i.e. toilet paper, paper towels, garbage bags, cleaning supplies and equipment, etc.) that need to be replenished on an as-needed basis to the Community Manager.
• Report all broken or damaged items within all campground buildings, facilities, and premises.
• Report all customer problems, requests or complaints to the Campground Manager and follow-up to resolve the issue.
• This job description is not intended to cover or contain a comprehensive listing of activities, duties or responsibilities.
• Other duties, responsibilities, and activities may change or be assigned at any time with or without notice.
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EXPECTED RESULTS
• Clean and well-maintained campground buildings.
• Job duties completed in an efficient, timely manner.
• Customer feedback that reflects satisfied happy guests as related to the cleanliness of the campground and attentiveness of housekeeping staff.
• Friendly greeting, smiles and professional attitude dedicated to serving the needs of our guests.
• An attitude that demonstrates cooperation and team spirit with all staff members.
• Timely reporting of all guest concerns and requests, as well as follow-up and corrective action on the areas under the team member’s responsibilities.
• Using safe work practices to avoid accidents of both guests and team members.
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JOB QUALIFICATIONS
• Basic reading abilities
• Must have a valid drivers license
• Ability to work under wet and slippery conditions
• Must be able to work nights, weekends and holidays
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PHYSICAL REQUIREMENTS
• Must be able to lift up to 50 pounds, lift and carry 25 pounds regularly
• Able to push and/or pull approximately 100 pounds
• Requires the use of hands/fingers to handle or feel
• Long periods of standing, bending, kneeling and walking
• Able to work inside and outdoors frequently and in various climates
• Capable of moving safely over uneven terrain
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Job Type: Part-time
Pay: $8.00 - $11.00 per hour
Benefits:
• 401(k)
Schedule:
• 8 hour shift
• Holidays
• Monday to Friday
• On call
• Weekends
Work Location:
• One location
Work Remotely:
• No