Kforce is an award-winning professional staffing and solutions firm that provides strategic partnership in the areas of Technology and Finance & Accounting. Our name stands for KnowledgeForce® which describes the experience we've gained since 1962 and the 35,000 highly skilled professionals we engage annually. Each year, our network of over 60 offices and two national recruiting centers provides opportunities across 4,000 companies, including 70% of the Fortune 100. For over 55 years we've thrived on building relationships and having a meaningful impact on all the lives we serve. We believe in acting with integrity, doing the right thing and giving back to our communities. At Kforce,We Love What We Do. We Love Who WeServe.
Join the Kforce family and we will support you with expert training, innovative tools, an amazing culture, and a team of great people that will cheer you on your road to success!
SUMMARY:
Under direct supervision, will perform a variety of transactional duties to ensure streamline processes related to Independent Contractors (IC) and ITS.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
• Coordinate administrative procedures for IC background screenings to mitigate risks for the firm and validate IC consultant can start the placement.
• Coordinate and ensure resolution of invoicing and back office issues, escalating and working with other departments when necessary.
• Review and analyze IC reporting.
• Assist in Strategic Accounts and Field audits when necessary.
• Provide guidance and support on IC background screenings, invoicing, and back office issues to team members and partners in the field.
• Participate in IC and ISS training as required.
• Partner with Corporate departments, Strategic Accounts, NRC, and Field Operations to ensure policies and procedures are in compliance.
• Assist in the maintenance and management of job delivery coordination process within the Vendor Strategy and Delivery Team
• Maintain tracking related to candidate placement, visa information, and redeployment.
SUPERVISORY RESPONSIBILITIES:
• None required.
KEY SUCCESS INDICATORS/ATTRIBUTES:
• Demonstrate a strong commitment to exceptional customer service.
• Strong commitment to a team environment and a client/vendor focus.
• Demonstrate excellent verbal and written communication skills.
• Display ability to communicate with all levels of employees and customers.
• Proficient personal computer skills with MS Office (Word, Power Point, Outlook, and Excel). Working knowledge of Visio.
• Ability to prioritize and multi-task in a fast paced, changing environment.
• Demonstrate strong organizational skills and be detail oriented.
• Ability to self-motivate and self-direct.
• Ability to achieve set goals and deadlines.
• Demonstrate strong problem-solving and analytical skills.
• Commitment and adherence to Firm’s Core Values.
EDUCATION AND/OR EXPERIENCE:
• High school education and 1-3 years of directly related experience in a customer service position or equivalent combination of education and experience required.
• Staffing industry background a plus.
• Associate’s degree in Business preferred.
CERTIFICATES AND/OR LICENSES:
• None required
TRAVEL REQUIREMENTS:
• Travel is not required.
Kforce is an EEO/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status.
Type: Direct Hire