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Field Agent

Compex Legal Services

Location: Tampa, Florida
Type: Full-Time, Non-Remote
Posted on: February 23, 2021
This job is no longer available from the source.
Compex Legal Services
Job type: Full Time, Employee
Posted: 3 Days ago
Industries: Legal Services
Tampa, FL
Tampa, Florida, US
Date Posted: 2/23/2021 6:39:02 PM
Job Summary
The Field Agent is responsible for serving subpoenas /authorizations on and capturing record at locations, and delivering records to clients as needed. Regular duties will include constant contact with clients and custodians, data entry and trips to local area destinations, including the post office. Specific duties include but are not limited to.
Tasks and Responsibilities (Essential Functions)
• Pick up/drop off items at client locations.
• Deliver documents, including authorizations and subpoenas, by hand to custodians of records.
• Schedule appointments with custodians of records.
• Scan/photocopy records using company equipment.
• Constantly update location/database information for highest level of accuracy.
· Retrieve documents if reproduction to take place at Compex site
• Obtain Certificate of No Records for documents which are not available or do not exist.
• Retrieve office mail from a PO Box.
· Manage daily route based on work orders to accomplish maximum service/appointments/ deliveries per day
• Answer incoming calls from custodians and clients.
• Create status updates of orders by performing data entry.
• Prepare records for shipment.
• Other duties as assigned.
Job Qualifications
• High School Diploma or equivalent required.
• Strong English language communication skills, including reading, writing and speaking.
• Daily access to personal transportation.
• Ability to communicate effectively with clients, custodians and other departments especially via telephone.
• Valid state driver’s license.
• State minimum requirement of car insurance.
• Excellent organizational skills.
• Creative problem solving skills.
• Ability to;
• communicate effectively with clients and other departments
• prioritize and manage multiple requests
• work well under pressure and meet deadline while multi-tasking
• work independently and without oversight for long periods of time