The Ops Support Specialist 4 is an entry-level position responsible for providing operations support services, including but not limited to: record/documentation maintenance, separation agreement creation/distribution, and creation/analysis of reports as part of the Operations - Employee Life Cycle Services Team. Additionally, the Ops Support Specialist 4 works closely with HR Partners and other Ops Support teams to ensure restructuring actions are handled timely and accurately from end to end . The overall objective of this role is to provide day-to-day operations support in alignment with Citi operations support infrastructure and processes.
Responsibilities:
• Follow established procedures to maintain high volume of records across multiple databases and provide Excel reporting on records
• Creating, auditing and distributing individual employee packages with a focus on detail and accuracy
• Provide team assistance, and allocation of work, as needed
• Conduct analysis and resolve problems with in-depth investigation
• Communicate pertinent information to leaders and support activities that help mitigate organizational loss or impact, as needed
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.
Qualifications:
• 1-3 years of relevant experience
• Experience working in a business office or operational environment
• Proficient computer and math skills with a focus on complex databases and spreadsheets
• Demonstrates technical and administrative expertise
• Consistently demonstrates attention to detail
• Demonstrated knowledge of activities, policies, and procedures of a basic work area
Education:
• High School diploma or equivalent
This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.
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Job Family Group:
Operations - Core
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Job Family:
Operations Support
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Time Type:
Full time
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Citi is an equal opportunity and affirmative action employer.
Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
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View the EEO Policy Statement .
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Job Type: Full time