At Axiom Bank, you will be part of a diverse team in an environment that promotes collaboration, accountability, respect, and high ethical standards. We encourage you to aim for the sky and leverage your expertise and passion to excel. You’ll also have opportunities to help improve the communities we have been serving since 1962. Axiom Bank is a growing, dynamic organization – this is an exciting time to get on board!
Position Summary
The Branch manager is accountable for the branch’s growth and profitability, and for ensuring a high level of customer service and operational efficiency.   He/she manages the overall activities of the branch to achieve service quality, sales, marketing and financial growth goals;   represents the bank in the community and proactively seeks new customer relationships; and ensures the security, policies and audit procedures are followed as outlined by policy and regulation.
Main Accountability/Responsibilities
• Directs sales initiatives and delivers effective strategies to achieve branch goals for revenue, growth, and profitability.
• Assess team and individual performance, identify and address skill and knowledge gaps to increase the effectiveness and performance of branch employees.
• Creates a positive work environment and ensures optimum branch staffing. Provides direction and leadership to branch staff with emphasis on delivering excellence in customer service, achieving sales goals, and teamwork.
• Develops and coaches branch staff; conducts performance counseling as well as evaluations of employee performance.
• Conducts branch meetings with staff to communicate topical issues, review product and operations updates, set goals, convey results, provide recognition and skill review.
• Acquires new business relationships as well as expands and retains existing customer relationships. Secures and services profitable relationships with retail customers.
• Opens new accounts and resolves banking issues.
• Contribute to the profitability of the branch through active participation in business development efforts, client retention, controlling non-interest expense items and ensuring increases in fee income.
• Proactively sell, promote and explain all products and services offered, cross-sell related products and services with emphasis on establishing multiple account relationships with clients
• Serves as a community liaison representing the Bank in local organizations.
• Provide operational support to the entire staff, including check authorizations and resolution of customer issues.
• Maintain prescribed security controls to protect the bank against criminal and fraudulent activity.
• Ensures the application of, and compliance with regulation, bank policies, procedures, and operational integrity
• Cultivate relationships with the store associates to garner referrals of customers within and outside the facility.
• Perform other duties as assigned to contribute to the overall operation and profitability of the branch.
Supervision of Personnel
Branch employees
Work Environment/Physical Demands*
Typically an in-store environment.  Ability to work in a small area, and interact face-to-face with customer over a four foot counter for an extended period of time. Ability to lift boxes of coin and money drawers weighing up to 30 lbs.  Ability to retrieve and replace safe deposit boxes weighing up to 30 lbs., height up to 6 feet.  Ability to reach over counter to help customers. Ability to reach upper cabinets for supplies.  Ability to access facility.  Ability to move through retail store to speak with customers.  Ability to operate and read computer terminal screen.
Qualifications Summary
Education
High School Diploma or equivalent is required. Bachelor’s degree preferred.
Experience
Five years’ experience in Retail branch banking, with a minimum of three years in a supervisory role. In-store retail banking preferred
Skills*
• Displays basic math proficiency, financial acumen and knowledge of banking industry,products, and regulatory understanding
• Excellent interpersonal, verbal and written communication skills. Track record of leading and coaching team to “higher” results, including sales excellence, consistent delivery of exceptional service, and operational integrity
• Strong background in sales and sales management practices
• Ability to develop and maintain strong partnerships with local community & civic organizations, including participation in CRA qualified committees
• Knowledge of staff management practices, including performance management and progressive discipline
• Strong PC knowledge to include Word, Excel and applicable internal branch systems.
• Bilingual (Spanish) preferred
Must be able to work a flexible schedule including weekends
( Reasonable accommodations may be made to enable individuals with disabilities to perform these tasks. If you need an accommodation, please contact us at hr @axiombanking.com )
AXIOM BANK - Supporting communities. Improving lives. Working together toward your future.
At Axiom Bank, we believe in working together for a brighter future. Through our environment of collaboration and camaraderie, we offer a uniquely fun and rewarding place to develop your career. Axiom Bank is headquartered in Maitland, Florida and has over 20 branch locations, with most branches located inside select Walmart Supercenters®.
We believe in the value of promoting a healthy work/life balance and are committed to recognizing the role everyone plays in our ongoing success through competitive benefits, as well as the guidance you need to learn new skills and shape our business and future. We proudly offer the following benefits to our Full Time Employees:
• 11 Paid Holidays
• Generous Paid Time Off
• Matching 401(k)
• Medical, Dental and Vision Benefits
• Company Paid Life, AD&D Insurance, Plus 100% Company Paid Short and Long Term Disability
In order to provide equal employment and advancement opportunities to all individuals, employment decisions at Axiom Bank are based on merit, qualifications, and abilities. Axiom Bank does not discriminate in employment opportunities or practices on the basis of race, color, religion, sex, national origin, age, disability, sexual orientation, gender identity, genetic information, protected Veteran status, or any other characteristic protected by law.
Legal authorization to work in the US is required.  We will not sponsor individuals for employment visas, now or in the future, for this job opening
Axiom Bank will make reasonable accommodations for qualified individuals with known disabilities unless doing so would result in an undue hardship.
It is the policy of Axiom Bank to conduct background, credit reference and drug screening tests as a condition of employment. Drug Free Workplace. EOE/AA/Minority, Female, Disabled, Veteran.
Eligibility Requirements:
To be considered, all applications for employment must be submitted through the Axiom Bank Job board, https://www.axiombanking.com/about-us/careers/
• You must be 18 years or older
• You must have a high school diploma or equivalent
• You must be willing to take a drug test and submit to a background investigation as part of the selection process.
• If currently an Axiom Bank employee, you must have been in your current position for a minimum of 1 year, have at least a "consistently meets expectations" performance rating and have the approval of your manager to post or the approval of your manager and HR to apply if you don't meet the time-in-job performance requirement.
Axiom Bank is not seeking assistance or accepting unsolicited resumes from search firms for employment or contractor opportunities. All resumes submitted by search firms to any employee at Axiom Bank via e-mail, the Internet, or directly to hiring managers in any form without valid written search agreement executed by an Authorized Officer at Axiom Bank for that specific position will be deemed the sole property of Axiom and no fee will be paid in the event the candidate is hired as a result of the referral or through other means.