Job Snapshot
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Employee Type:
Full-Time
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Location:
Brandon, FL
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Job Type:
BAM Retail
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Experience:
Not Specified
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Date Posted:
2/24/2021
Job Description
Job Description: The Assistant General Manager manages the day to day operation of the store as Manager On-Duty in conjunction with the management team to maximize sales and customer service. The Assistant General Manager may also be responsible for one of the following categories: book, buyback, or media.
Roles and Responsibilities
• Maximizes profits and customer service by leading assigned category team and operating the store in adherence with all Company policy and guidelines
• Operates the store as the Manager On-Duty in conjunction with the management team.
• Ensures highest level of customer service and handles customer complaints to a satisfactory conclusion.
• Maintains category merchandising and cleanliness and ensures operational efficiency.
• Trains and develops Associates and Leads within category and facilitates cross training for further development.
• Facilitates effective communication to all store Associates through daily briefings and weekly and monthly meetings.
• Consults with the General Manager on associate performance
• Perform other duties as assigned.
Job Requirements
Core Competencies
• Interpersonal Skills
• Team Management and Development
• Action Orientation
Qualifications and Education Requirements
• 21 years of age or older
• High school diploma or equivalent, some college preferred
• Previous experience in a supervisor role
• Successful completion of all required background screenings
Preferred Skills
• Computer and cash register skills
Physical and Environmental Requirements
• Must be able to stand and walk for extended periods of time.
• Must be able to use hands/arms to operate keyboard, telephone and for repetitive motion activities.
• Must be able to lift or team lift objects up to 50 lbs., with or without assistance.
• Must be able to communicate using speech, sight, and sound with or without assistive device.
• Must be able to stand, walk, climb, bend, stoop or crouch while performing daily activities of the job.