Job Details
Level
Undisclosed
Job Location
Tampa (TFC) - Tampa, FL
Position Type
Full Time
Education Level
Undisclosed
Salary Range
Undisclosed
Travel Percentage
Undisclosed
Job Shift
Undisclosed
Job Category
Undisclosed
Description
We are looking for a Facilities Maintenance Technician to join our team. As a Facilities Technician in our contact center, you will perform preventive and corrective maintenance and repairs, ensuring center compliance, licensing, and safety and policy regulations.  General internet, smart phone, and computer skills are necessary to be successful in this position.
As a Maintenance Technician, you will:
• Clean building offices, workstations and common areas by dusting, wiping, sweeping, mopping, and vacuuming floors.
• Empty and clean wastebaskets, trash containers, ash trays, and cigarette urns.
• Clean and sanitize restrooms, bathrooms, break room areas.
• Stock areas with appropriate supplies (hand towels, toilet paper, hand soap, etc.).
• Perform general maintenance of floors, walls, carpets, furniture, etc. using power equipment and hand tools such as floor buffers, auto scrubbers, vacuums, brooms, mops, and squeegees.
• Maintain power equipment and hand tools in good working condition and report equipment malfunctions to supervisor.
• Perform scheduled preventative maintenance procedures and/or minor repairs to systems and/or components within assigned areas which may include lighting (changing bulbs, replacing defective switches), plumbing (clearing drains, tightening leaking joints, changing washers, etc.), and sewage (clearing plugged toilets, periodic treatment of sewer lines and floor drains).
• Receive and carry out requests and assignments on time and within standards.
• Report to the supervisor any equipment failures such as broken fixtures (soap or towel dispensers, toilet seats, and toilet doors), plumbing leaks, and any other unusual maintenance issues.
• Attend training and/or safety meetings as directed by supervisor.
• All employees are required to perform the following essential functions:  demonstrate predictable, reliable and timely attendance; follow written and verbal directions and complete assigned tasks on schedule; read, write and communicate in English; communicate in person and by telephone in accordance with CyraCom policy; learn from directions, observations and mistakes; work independently or as part of a team; interact appropriately with others including co-workers, supervisors and customers; and work with supervision, receiving instructions/feedback, coaching/counseling and/or corrective action.
As a Maintenance Technician, you must have:
• Knowledge of cleaning equipment, products, techniques and standards.
• Strong work ethic and customer service skills.
• Strong attention to detail.
• Basic computer skills including basic knowledge of MS Office.
As a Maintenance Technician, you must be:
• Able to communicate effectively.
• Skilled in establishing and maintaining effective work relationships.
• Skilled in using cleaning products and equipment (such as floor buffer, auto scrubber, vacuums, etc.).
• Minimum Qualifications:
• High school diploma or GED.
• Basic internet, smartphone, and computer skills.
What else you can expect:
Physical Demands:
Requires sitting or standing for extended periods of time.
Extensive use of a computer and repetitive hand movements in the performance of duties.
Occasional lifting and carrying of material weighing up to twenty pounds may be required
Equipment Operated: Personal computer, printers, fax, copier and telephone.
Environmental Factors: None.
Duties not listed in this position description may be required of the employee at the discretion of management. The incumbent may delegate all or any of his/her duties to qualified personnel; however, such delegation does not relieve him/her of overall responsibility and accountability for the successful conduct of those duties.
Why Work for CyraCom?
CyraCom International, Inc. is the leading provider of language interpreting services and operates the most extensive network of large-scale interpreter contact centers. CyraCom impacts the lives of millions in the United States by connecting those with limited English proficiency to critical services. In business since 1995, CyraCom services thousands of clients throughout the US, Canada, and Europe. The Company was named to the Inc. 5000 list of fastest growing private companies in the United States for a ninth year in a row and eleventh time overall in 2017.
“We make a difference every day.”
CyraCom team members help thousands of people communicate every day by removing cultural and linguistic barriers in all levels of every day conversation. We ensure high levels of accessibility by providing interpretation services over the phone, through video, and on-site at our client locations. We work relentlessly to provide the support and infrastructure necessary to ensure people can communicate at a moment’s notice, because at any time our service could be needed in a life-saving event. Our hundreds of clients span numerous industries, including hospitals, banks, insurers, entertainment companies, and government agencies.
Our employees most often say three things:
Culture: You have the resources of a large company with the flexibility and excitement of a start-up.
Impact: Your contributions matter; people notice the changes and improvements you create.
Meaning: Your work ultimately helps improve the lives of millions in the United States – CyraCom helps those who cannot communicate normally to access to healthcare and other vital services.
Company Culture
We value our employees and believe that an enjoyable work environment is beneficial to all. Here are some ways we contribute to that goal:
We celebrate our diverse workforce.
We encourage our employees’ professional and personal growth, including tuition reimbursement and internal promotions
We provide a “business casual” dress code (with “casual Fridays”).
On occasion, CyraCom provides a professionally catered luncheon for employees at each of our locations.
CyraCom also sponsors occasional “Spirit Days” customized for each location and its employees.
Benefits Highlights
CyraCom provides a generous menu of benefits from which you can pick and choose what is best for you and your family, including Medical, Rx, Dental, Vision, Life, AD&D, Disability, 401(k), Paid Time Off, Employee Assistance, Employee Referral Program, Tuition Reimbursement, and professional development.
CyraCom also provides competitive salaries, along with discretionary bonuses based on individual and company performance.
Equal Opportunity Employer
CyraCom International, Inc.’s success is driven by the advantage created by the collective efforts of its employees, and is dependent upon a diverse, inclusive environment that embraces change, new ideas, respect for the individual and fosters an equal opportunity for success. We have zero tolerance for discrimination, intimidation or harassment of any kind. CyraCom International, Inc. is an equal opportunity employer. CyraCom International, Inc. maintains a drug-free workplace.
Qualifications