GCB Control and Monitoring Design SME
Citi
18,015 reviews
Tampa, FL 33601
Citi
18,015 reviews
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Citi’s Global Consumer Business Operational Risk and Controls (CBORC) organization drives global consistency for addressing Operational Risk and Control issues in the Global Consumer Bank. CBORC fosters a culture of control and customer centricity and accountability by leading efforts to identify, anticipate and mitigate regulatory, reputational, and operational risks. This role will support restructuring, simplifying, and streamlining MCA across GCB through control design, effectiveness, and monitoring strategies to create a robust, comprehensive, and sustainable risk management framework.
The Control and Monitoring Design Subject Matter Expert (SME) works in collaboration with MCA content owners and business process owners to identify, design, document and assess the quality of suites of Key Controls, Monitoring/Assessment mechanisms to mitigate significant operational risk types at a global level. This position will be a critical strategic role to ensure the risk profiles within the Global businesses are fully understood and managed appropriately. As a First Line of Defense function this person will need to build trusted relationships with Business Leaders, Process Owners, Regional and Global CBORC colleagues as well as Second and Third Line partners. A good understanding of the industry, direct competitors' products and services, is also valuable in order to contribute to the objectives of the business. The position also requires a thorough understanding of strategic direction of the Consumer Bank combined with a solid conceptual/practical grounding in both the function and/or area of expertise and related subject areas. Excellent communication skills required in order to negotiate internally.
Responsibilities
• Help lead the development and maintenance of standards for consistent implementation of controls and monitoring.
• Collaborate with MCA Owners (SMP, EMP and business process owners) to design consistent suites of Preventative Key Controls using root cause analysis, control and monitoring design assessment and related techniques.
• Help lead the implementation of a framework to quality assess the consistency of control and monitoring statements.
• Work with Application SMEs to develop frameworks for embedding Key Automated Application Controls (KAACs) within MCA.
• Assess business requirements for monitoring statements for automated monitoring / digital monitoring tools.
• Where appropriate, assist with the development of thematic testing/assessment of Key Control suites based on SMP and EMP content.
• Help lead the re-engineering of key processes to deliver best in class standardized, streamlined and simplified capabilities across the organization.
• Assist with identifying and managing operational risks, execution, and monitoring of controls.
• Manage the strengthening the control environment for the business group supported.
• Drive the implementation of Operational Risk Management policy and work with business process owners to ensure consistent implementation within functions.
• Support the delivery of operational risk assessment results and design strong business metrics that provide line of sight to business control performance.
• Supports issue mitigation for significant operational breaks, identification of root cause, make recommendations for future prevention; provide governance to ensure remediation and improvements.
• Partner with Global Functions, including Independent ORM, Risk, Compliance, Audit and Legal to identify and mitigate cross business risks.
• Support the execution of processes that will deliver on the expectations set by Citi’s Regulators.
• Assist with driving consistency in the application of taxonomy, alignment with regulations and policies, and accuracy of risk description.
• Supports multiple programs of work and manage their alignment to the risk management framework.
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency, as well as effectively supervise the activity of others and create accountability with those who fail to maintain these standards.
Competencies/Skills
• Risk professional with exceptional career within consumer banking risk management.
• Proven experience in process simplification, reengineering and automation efforts.
• Track record of installation of improvement programs and processes.
• Good knowledge of Consumer Operations and Consumer product offering, services, policies, procedures, regulations, systems, and technologies.
• Knowledge of various risks faced by the business and ability to define risk management mechanisms within the organization.
• Ability to drive results.
• Excellent communication and presentation skills.
• Strong influencing and negotiation skills. Ability to explore alternatives and positions to reach outcomes that are supported and accepted by various parties.
• Proactive and Dynamic with a strategic mindset. Able to identify and resolve issues quickly and effectively.
• Ability to work effectively in situations requiring analytical, interpretive and problem solving techniques.
Qualifications
• Degree level or similar
• Controls qualifications desirable
• Accomplished professional with 6+ years of experience in Risk & Control in a large financial institution.
• Experience using risk and control systems (i.e. CitiRisk)
• Experience in working in a truly global business
• Demonstrable ability in partnering across multi-functional organizations to bring about change in a specialize function or capability
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Job Family Group:
Risk Management
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Job Family:
Operational Risk
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Time Type:
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