Customer Service Representative- Tampa, FL
Job Locations US-FL-Tampa
Job ID 2021-5426
Category Administrative/Clerical Type Contract
Overview
Customer Service Representative- Tampa, FL
Remote work, but must be local to Tampa/Ybor office
Pay rate: $18/hr (weekly pay!)
Full-time hours
Temporary assignment: 4+ months
Job Responsibilities:
• Complete the order entry process with a high degree of accuracy.
• Answer incoming customer phone calls in a professional manner.
• Follow up to ensure that customer issues are resolved both promptly and thoroughly.
• Research any delivery and/or invoicing discrepancies and work with the customer on a resolution, may include issuing credits and handling returns.
• Proof other Customer Service Representative’s orders for mistakes.
• Establish close working relationships with internal stakeholders and customers, understanding their business and how we can add value.
• Answer technical inquiries regarding our products and providing updates on the status of orders.
Education/Experience Requirements :
• High School Education required, Associate Degree or higher preferred.
• 2-3 Years of previous experience in customer service for a manufacturing company, call center or building supplies industry is STRONGLY preferred.
• Previous order entry experience.
• Product knowledge as it relates to the Building Material and/or Door industry.
• Ability to work independently and effectively in a fast-paced team environment.
• Strong decision making and analytical skills.
• Excellent phone and written communication skills
PLEASE SUBMIT YOUR RESUME TO BE CONSIDERED!
#13
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