Technical Product Manager, Security Product Management | Tampa, FL | Full Time
Join OPSWAT as a Technical Product Manager as part of the Secure Access product team. In this position, you will act as the SME for the MetaAccess, NAC, and SDP products both internally and in interactions with customers. Reporting directly to the VP of Products for Secure Access, you will assist leadership in their role to help the product line grow and achieve its business objectives. You will provide input on usability, design, and functionality applying different testing techniques as needed.
What You Will Be Doing
• Understand customer use cases and align with product marketing strategies
• Clearly and effectively communicate product strategy, functionality, and requirements to internal and external stakeholders
• Conduct sales training and develop sales enablement tools, including training materials, battle cards, and value messaging guides
• Work with usability experience team to drive product usability
• Assist with proof-of-concept integration with partner network and security devices to provide requirements and design to the engineering team
• Research competitive landscape and provide input on product roadmaps and comparison matrices
• Work with leadership to accurately capture KPI such as support issues, revenue expansion, and customer acquisition across their product line(s)
• Own and drive a rapidly scaling product roadmap and product priorities on operational and strategic levels
• Work closely with the engineering team to clearly convey product direction and deliver product milestones
• Work closely with customer success team to monitor and resolve customer escalations along with Engineering leadership
• When possible, visit customers and partners for collecting product feedback
What We Need From You
• 3-6 years hands-on experience in computer networking and cyber-security domain
• Strong interpersonal skills, ability to influence others and work effectively in a cross-functional team
• Experience within B2B enterprise software company within a technical role such as technical support, professional services, or quality assurance
• Demonstrable background in technical content (e.g. product requirement documents, design specification, user guides, etc.)
• Strong time management and scheduling skills using industry standard products
• Demonstrated ability to work across multiple teams to deliver on project goals
• Excellent written and oral communication skills
It Would Be Nice If You Had
• 1-3 years B2B product management experience
• Relevant Bachelor’s degree or Product Management certification highly desired
• Experience working with remote teams across diverse cultures a plus
OPSWAT is a global leader in critical infrastructure cybersecurity that helps protect the world’s mission-critical organizations from malware and zero-day attacks. To minimize the risk of compromise, OPSWAT CIP solutions enable both public and private organizations to implement processes that ensure the secure transfer of files and devices to and from critical networks. In total, 98% of U.S. nuclear power facilities and more than 1,400 organizations worldwide spanning Financial Services, Defense, Manufacturing, Energy, Aerospace, Transportation Systems trust OPSWAT to secure their files and devices; ensure compliance with industry and government-driven policies and regulations, and to protect their reputations, finances, employees and relationships from cyber-driven disruption. For more information, visit www.opswat.com and follow @opswat on social media.