Operations Associate
HCI Group
107 reviews
Tampa, FL 33607
HCI Group
107 reviews
Read what people are saying about working here.
Job details
Salary
$15 an hour
Job Type
Full-time
Number of hires for this role
1
Full Job Description JOB SUMMARY
Provides exceptional service to clients, agents, vendors, and internal customers. Provides printing, mail, and general office support.
ESSENTIAL FUNCTIONS
• Coordinates mail and print operation activities to ensure print and mail delivery are completed within established timeframes
• Processes full policy requests in a timely manner
• Moves about office operating printers, scanners, and other printing and mail equipment
• Orders envelopes, paper and other supplies while adhering to all purchasing procedures
• Reviews delivery statement for accuracy, accepts and delivers packages in a timely manner
• Provides training to other members of the team as requested
• Participates in team meetings
• Reports on print and mail tasks as requested
• Sorts and scans incoming and processed mail with accuracy and efficiency
• Labels, organizes, and relocates storage boxes containing various documents as established
• Picks up and/or drops off mail and packages at designated offsite locations as outlined
• Assists with office relocation in a Disaster Recovery situation
• Conducts quality assurance audits
• Stages physical and/or electronic documents for printing and/or mailing as assigned
• Identifies and escalates crucial issues
• Maintains a professional work area that is neat and organized
• Supports the Operations Department with general administrative duties as assigned
• Other responsibilities as assigned
REQUIRED SKILLS
• Proficient computer skills to include Microsoft Office, Nuance, and Scanning
• Excellent communication and interpersonal skills
• Strong organizational skills and ability to work independently, yet able to accept direction
• Excellent attention to detail and ability to multi-task
• Ability to maintain a professional demeanor
EDUCATION & EXPERIENCE
• Associates degree preferred
• Experience working in a mail room or print shop environment preferred
• Valid Driver License
Ask us about our:
• 100% employer-paid employee healthcare, dental, vision, life, and disability insurance
• Flexible PTO plan
• Generous 401(k) match
• Restricted stock options
• Discretionary bonuses
• Growth Opportunities
Job Type: Full-time
Pay: $15.00 per hour
Benefits:
• 401(k)
• 401(k) matching
• Dental insurance
• Disability insurance
• Employee assistance program
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Vision insurance
Schedule:
• 8 hour shift
• Day shift
• Monday to Friday
Work Location:
• One location
Work Remotely:
• No
COVID-19 Precaution(s):
• Remote interview process
• Personal protective equipment provided or required
• Temperature screenings
• Social distancing guidelines in place
• Virtual meetings
• Sanitizing, disinfecting, or cleaning procedures in place