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Bilingual Customer Service Coordinator

ClearSource

Location: Tampa, FL 33634
Type: Full-Time, Non-Remote
Posted on: February 14, 2021
This job is no longer available from the source.
Bilingual Customer Service Coordinator
ClearSource
80 reviews
Tampa, FL 33634
ClearSource
80 reviews
Read what people are saying about working here.
Job details
Salary
$14 - $15 an hour
Job Type
Full-time
Qualifications
• • High school or equivalent (Preferred)
• Microsoft Office: 1 year (Preferred)
• Customer Service: 1 year (Preferred)
• Spanish (Preferred)
• Driver's License (Preferred)
Full Job Description As a Bilingual Service Coordinator, you will be expected to coordinate transportation and translation services for worker's compensation patients.
Responsibilities include:
- Managing inbound and outbound calls.
- Collaborating with clients, patients, drivers, and translators.
- Collecting and entering appointment information.
- Meeting production expectations.
Required skills: Candidates must work without immediate supervision, posses strong written/oral communication skills, and exhibit a willingness to work with all levels of employees. Exceptional critical thinking and organization skills are also required, as well as, the ability to manage several tasks simultaneously. Candidates must speak both Spanish and English fluently and navigate internet based programs effortlessly. Experience with ACD telephone lines as well as Microsoft Office are a plus.
Job Type: Full-time
Pay: $14.00 - $15.00 per hour
Benefits:
• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance
Schedule:
• 8 hour shift
• Monday to Friday
Education:
• High school or equivalent (Preferred)
Experience:
• Microsoft Office: 1 year (Preferred)
• Customer Service: 1 year (Preferred)
Language:
• Spanish (Preferred)
License/Certification:
• Driver's License (Preferred)
Work Location:
• One location
This Job Is Ideal for Someone Who Is:
• Dependable -- more reliable than spontaneous
• People-oriented -- enjoys interacting with people and working on group projects
COVID-19 Precaution(s):
• Social distancing guidelines in place