Field Service Supervisor
Northsight Management
Tampa, FL
Remote
Job details
Salary
$40,000 - $60,000 a year
Job Type
Full-time
Number of hires for this role
10+
Qualifications
• • High school or equivalent (Required)
Full Job Description Northsight Management is a dynamic, national property preservation company founded in 2009. We provide mortgage field services including marketable & conveyance repairs, recurring field services, inspections, P&P, REO property maintenance and more. Our success has been a result of our advanced technology systems, streamlined practices and knowledgeable staff. We proudly celebrate our remarkable dedication to quality and integrity.
This is an administrative vendor support position in an office environment.
JOB SUMMARY:
Directs and oversees activities pertaining to the construction and renovation of an assigned property in accordance with company policies, property documents and governmental regulations. Independent judgment is required to plan, prioritize, and organize diversified workload, recommends changes in practices or procedures. This individual will serve as subject matter expert by coaching and training vendors and team members on construction and repair practices. Independent judgment is required to plan, prioritize and organize a diversified workload.
ESSENTIAL JOB FUNCTIONS:
• Assist in vendor management confirming all necessary permits and establishing building budgets in accordance with client requirements.
• Work alongside the recruiting team to ensure proper contractor coverage as necessary to ensure timely completion of work orders.
• Interprets specifications and company policies to vendors.
• Assists in maintaining and overseeing service contracts, negotiates new contracts or terminates existing ones as required.
• Assists in the direction of construction operations and procedures.
• Assign and manage the completion of work orders by sub-contractors to ensure timeliness and accuracy of the completed work as needed.
• Manages subordinate staff in the day-to-day performance of their jobs.
• Train, develop, manage and evaluate direct reports.
• Participates in the interview/hiring/termination process as needed.
• Updates processes in according with department and company needs .
• Oversee payroll and PTO needs of direct reports.
• Regular and predictable attendance and punctuality are essential functions of the position in order to facilitate collaboration and teamwork, timely client interaction and working with company equipment during scheduled business hours.
• Other tasks as assigned.
KEY COMPETENCIES:
• Office etiquette – appropriate attire, attendance, emails, phone demeanor, and teamwork.
• Customer Service – embraces a “want to help” attitude and is attentive to both vendor and company needs.
• Problem solving orientation - identify and solve problems with creative and innovative solutions
• Learning mindset - is naturally curious and is interested in broad exposure and interaction outside of core administrative duties. Wants to deeply learn the business.
• Anticipatory - must be able to plan and identify unforeseen needs.
• Adaptability - embrace change and pivot when changes arise.
• Perseverance - ability to see things through completion regardless of obstacles.
• Cultural steward - brings an element of fun and caring to the workplace.
• Ability to self-manage and prioritize work.
• Reliability – regular attendance is considered an essential function of job performance.
• Presentation skills – must feel comfortable presenting information to a group of people.
• Must be able to understand, analyze and process data with proficiency.
• Strong communication skills; thorough and attentive to details; able to prioritize and multitask; proactive and deadline oriented.
EDUCATION & EXPERIENCE:
• Bachelor’s degree, single family and commercial construction, mortgage field services, property preservation, vendor management or equivalent work experience and/or education.
• Minimum 3 years of progressive experience in construction, 2 years of direct management.
• Proficient with Microsoft Office (Word, Excel, PowerPoint, Outlook).
• Strong communication skills; thorough and attentive to details; able to prioritize and multitask; proactive and deadline-oriented.
• Ability to read and understand work orders, safety rules, operating and maintenance instructions, and procedure manuals.
• Ability to interact effectively with clients, vendors and employees at all levels of the organization.
TRAVEL: Travel is required for training and client visits, as needed.
SUPERVISORY RESPONSIBILITIES: Supervision of other employees is exercised.
WORK ENVIRONMENT & PHYSICAL DEMANDS:
The incumbent typically works in an office environment and uses a computer, telephone and other office equipment as needed to perform duties. The noise level in the work environment is typical of that of an office. Incumbent may encounter frequent interruptions throughout the workday. The employee is regularly required to sit, talk, or hear; frequently required to use repetitive hand motion, handle or feel, and to stand, walk, reach, bend or lift up to 20 pounds. This position requires prolonged periods sitting at a desk and working on a computer. The physical demands are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Job Type: Full-time
Northsight is an Equal Opportunity Employer and Prohibits Discrimination and Harassment of Any Kind. We embrace diversity and are committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, gender, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. Northsight will not tolerate discrimination or harassment based on any of these characteristics.
Job Type: Full-time
Pay: $40,000.00 - $60,000.00 per year
Benefits:
• 401(k)
• 401(k) matching
• Dental insurance
• Disability insurance
• Employee assistance program
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Vision insurance
Schedule:
• 8 hour shift
• Monday to Friday
Education:
• High school or equivalent (Required)
Experience:
• relevant: 1 year (Required)
Work Location:
• On the road
This Job Is:
• A job for which military experienced candidates are encouraged to apply
Company's website:
• https://www.northsight.com/
Benefit Conditions:
• Waiting period may apply
• Only full-time employees eligible
Work Remotely:
• Yes
COVID-19 Precaution(s):
• Personal protective equipment provided or required
• Plastic shield at work stations
• Temperature screenings
• Social distancing guidelines in place
• Virtual meetings
• Sanitizing, disinfecting, or cleaning procedures in place