Submission for the position: Customer Service Coordinator - Entry Level - (Job Number: 21100512)
Customer Service Coordinator - Entry Level
About the role:
As a Sales Assistant for TQL, you will be the go-to support for a dedicated Sales Representative.  You will play a critical role in overseeing administrative duties, organizing the account, and maintaining a high level of customer service to continuously exceed our customers’ expectations.
What’s in it for you:
• $1,000 annual bonus potential
• Up to $5,000/yr in tuition reimbursement
• Advancement opportunities with structured career paths and mentoring sessions
• Work hard, play hard – Voted a 2019 and 2020 Fortune 100 Best Companies to Work For
What you’ll be doing:
• Provide support to a dedicated Sales Representative
• Schedule appointments and provide updates on shipments
• Assist with billing and payment responsibilities as needed
• Input and process accurate shipment data in our state-of-the-art systems
• Communicate with our shippers, receivers and transportation partners to ensure smooth pickups and deliveries
What you need:
• 1 year of customer service experience
• Excellent telephone and communication skills
• Outstanding organizational skills and attention to detail
• Hall of Fame work ethic and ability to learn at rapid speed
• Basic computer skills including some knowledge of Microsoft Excel
• Ability to thrive and concentrate in a fast-paced open office environment
Customer Service/Administrative
Schedule: Full-time Location(s): FL-Tampa