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Systems Analyst

Ford & Harrison LLP

Location: Tampa, FL 33602 (Downtown area)
Type: Full-Time, Remote
Posted on: February 9, 2021
This job is no longer available from the source.
Systems Analyst
FordHarrison LLP
6 reviews
Tampa, FL 33602
Remote
FordHarrison LLP
6 reviews
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Job details
Job Type
Full-time
Number of hires for this role
1
Qualifications
• • High school or equivalent (Preferred)
Full Job Description IT Systems Analyst
FordHarrison LLP, a national labor and employment firm, seeks an IT Systems Analyst for its downtown Tampa office. As a member of the firm’s technical support team, the IT Systems Analyst provides support to each of the firm’s offices. The Systems Analyst also proactively engages with the firm’s employees to determine and assist with technology needs for their practice and business goals.
Responsibilities of the position include, but are not limited to the following: provide technical support (directly or remotely) to end users for all supported hardware and software systems; use incident management system to properly document and escalate issues; perform advanced troubleshooting and research of complex issues; and be proactive in learning new applications, and keeping up-to-date on emerging/competitive technology. The position also requires that the IT Systems Analyst be available after hours to assist with client service delivery, system maintenance, and other needs of the department.
The ideal candidate should have the following skills/qualifications:
• Minimum 1-3 years of general IT support experience in a legal environment; bachelor’s degree or comparable experience preferred
• Certifications a plus (A+, Network +,MOS, ITIL Foundations, etc.)
• Proficient in the use of Windows 8.1, Windows 10, Microsoft Office 2013 and Office 365
• Support experience with a Document Management System (DMS), Time Management Systems, Mobile Device Management, as well as other legal technical applications
• Experience with Litigation Support Applications and processes
• Knowledge and support of various mobile email devices (iOS, Android, etc.)
• Effective communication across all levels of the organization, and ability to execute tasks and make decisions in a high-pressure environment
This is a full-time position that reports to the IT Manager. Salary will be commensurate to experience. Qualified candidates should submit cover letter, resume, and salary requirements. No search firms please.
FordHarrison LLP is an Equal Opportunity Employer encouraging diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, national origin, gender, age, religion, disability, sexual orientation, veteran status, marital status or any other characteristic protected by law.
Related keywords: information technology, systems analyst, it, analyst
Job Type: Full-time
Benefits:
• 401(k)
• Dental insurance
• Employee assistance program
• Health insurance
• Parental leave
• Vision insurance
Schedule:
• 8 hour shift
• Monday to Friday
Education:
• High school or equivalent (Preferred)
Experience:
• legal industry: 1 year (Preferred)
Work Location:
• One location
Company's website:
• https://www.fordharrison.com/
Benefit Conditions:
• Only full-time employees eligible
COVID-19 Precaution(s):
• Personal protective equipment provided or required
• Social distancing guidelines in place
• Sanitizing, disinfecting, or cleaning procedures in place