Job Description
The Senior Human Resources Business Partner (HRBP) provides HR guidance and supports Commercial, Operations, and Administration
functions within the business. Partners with our business leaders on strategic initiatives and is an integral champion of SGWS culture
and values. Consults with leadership, employees, and cross-functional groups to solve complex organizational challenges and is an integral
part of the client's leadership team.
Duties and Responsibilities
•    Proactively engage with program leadership to influence and positively impact the organization by identifying resources and
formulating/presenting actionable recommendations/options for leadership consideration
•    Provide leaders with coaching, consultation, and guidance regarding the effective management of people, structure organization effectiveness,
and workforce planning
•    Partner with relevant HR Centers of Excellence subject matter experts in designing and delivering innovative HR solutions in core areas to
include the following Total Rewards and Performance Management, Talent Management and Development, Staffing/Workforce Strategy Diversity and Inclusion,
and Compensation
•    Perform other job-related duties as assigned
Qualifications
Minimum Qualifications
•    Bachelor’s Degree and five years of experience or equivalent education and related experience in a call center or high volume transactional
environment.
•    Demonstrated the ability to successfully manage projects through full lifecycle and deliver impactful results
•    Ability to Travel: 5-10%
•    Ability to demonstrate managerial courage by taking the opportunity to constructively challenge conventional thinking and the ability to
respectfully challenge the opinions of others
•    Three years of progressive and relevant high-level Human Resource experience: Employee Relations, Total Rewards, Performance Management,
Progressive Discipline, Employment Law, etc.
•    Proven success in implementing core talent management processes
•    Demonstrate the ability to execute quickly, effectively, and consistently
•    Strong problem-solving and decision-making skills
•    Confidence interacting with senior/executive leadership
Preferred Qualifications
•    Proven knowledge and skills to be able to reinforce the SGWS culture with leaders and employees
•    Strong communication skills – written, verbal, persuasion, motivation, facilitation of strong working relationships
•    Knowledge of other MS Office Suite and software applications related to job functions
•    Excellent interpersonal, customer service, analytical/problem solving, problem management, presentation development, presentation, and
communications skills
Physical Demands
•    Physical demands include a considerable amount of time sitting and typing/keyboarding, using a computer (e.g., keyboard, mouse, and monitor),
or adding machine
•    Physical demands with activity or condition may occasionally include walking, bending, reaching, standing, and stooping
•    May require occasional lifting/lowering, pushing, carrying, or pulling up to 20lbs
Qualifications
Minimum Qualifications
•    Bachelor’s Degree and five years of experience or equivalent education and related experience in a call center or high volume transactional
environment.
•    Demonstrated the ability to successfully manage projects through full lifecycle and deliver impactful results
•    Ability to Travel: 5-10%
•    Ability to demonstrate managerial courage by taking the opportunity to constructively challenge conventional thinking and the ability to
respectfully challenge the opinions of others
•    Three years of progressive and relevant high-level Human Resource experience: Employee Relations, Total Rewards, Performance Management,
Progressive Discipline, Employment Law, etc.
•    Proven success in implementing core talent management processes
•    Demonstrate the ability to execute quickly, effectively, and consistently
•    Strong problem-solving and decision-making skills
•    Confidence interacting with senior/executive leadership
Preferred Qualifications
•    Proven knowledge and skills to be able to reinforce the SGWS culture with leaders and employees
•    Strong communication skills – written, verbal, persuasion, motivation, facilitation of strong working relationships
•    Knowledge of other MS Office Suite and software applications related to job functions
•    Excellent interpersonal, customer service, analytical/problem solving, problem management, presentation development, presentation, and
communications skills
Physical Demands
•    Physical demands include a considerable amount of time sitting and typing/keyboarding, using a computer (e.g., keyboard, mouse, and monitor),
or adding machine
•    Physical demands with activity or condition may occasionally include walking, bending, reaching, standing, and stooping
•    May require occasional lifting/lowering, pushing, carrying, or pulling up to 20lbs