Business Systems Analyst
Chapters Health System
67 reviews
Temple Terrace, FL 33637
Chapters Health System
67 reviews
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Full Job Description It's fun to work in a company where people truly BELIEVE in what they're doing!
We're committed to bringing passion and customer focus to the business.
Qualifications:
• Bachelor’s Degree in Computer Science, Information Systems or related field or an equivalent combination of work experience and education
• Minimum of two (2) years of technical experience with progressive responsibility but may be substituted by sufficient time serving as a highly efficient Associate Business Systems Analyst
o Financial BA must be proficient with General Ledger, Human Resources, Payroll, and other business systems
o Revenue Cycle BA must be proficient with Patient Access, Billing/Accounts Receivable, Health Information Management, and Document Management and other revenue cycle systems
o Clinical BA must have familiarity with EMR, Pharmacy, Compliance and ancillary systems.
• Advanced skills in Microsoft Word, Excel, Project, and Visio
• Ability to independently understand and analyze the customer’s needs, research issues, and design/deliver quality solutions
• Well-developed communication (written and verbal) and interpersonal skills; excellent customer service skills
• Effectively articulate complex information to a variety of technical and non-technical users
• Strong analytical and organizational skills; able to effectively manage many tasks simultaneously
• Intermittent Driver - Valid driver’s license and automobile insurance per Company policy
• Ability to travel to off-site locations
Competencies:
• Satisfactorily complete competency requirements for this position.
Responsibilities of all employees:
• Represent the Company professionally at all times through care delivered and/or services provided to all clients.
• Comply with all State, federal and local government regulations, maintaining a strong position against fraud and abuse.
• Comply with Company policies, procedures and standard practices.
• Observe the Company's health, safety and security practices.
• Maintain the confidentiality of patients, families, colleagues and other sensitive situations within the Company.
• Use resources in a fiscally responsible manner.
• Promote the Company through participation in community and professional organizations.
• Participate proactively in improving performance at the organizational, departmental and individual levels.
• Improve own professional knowledge and skill level.
• Advance electronic media skills.
• Support Company research and educational activities.
• Share expertise with co-workers both formally and informally.
• Participate in Quality Assessment and Performance Improvement activities as appropriate for the position.
Job Responsibilities:
• Provides application and technical support for assigned applications; issues; escalate issues to systems vendor.
• Ascertains the needs of multiple stakeholders and facilitates the negotiation of requirements amongst the stakeholders.
• Identifies the current- and future-state business processes and guides the business stakeholders to envision the future and how their work will need to change to support the future.
• Develops systems documentation.
• Participates in Root Cause Analysis (RCA) and Continuous Improvement activities.
• Communicates and collaborates with external and internal stakeholders to analyze information needs and functional requirements for all deliverables.
• Produces data reports and manages large volumes of data.
• Participates in IT “On Call” rotation for the application support team.
• Performs other duties as assigned.