Regulatory Product Analyst
Nextech
20 reviews
Tampa, FL 33607
Nextech
20 reviews
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Company Description
Why join Nextech?
We are a leader in specialty healthcare technology solutions, headquartered in Tampa, FL, with a satellite office in Montvale, NJ.
We are an ever-growing team, guided by our iCREATE values of Integrity, Collaboration, Respect, Empowerment, Accountability, Trust, and Excellence. We hold these values in high regard and are driven to succeed in all we do.
We’re committed to hiring and retaining talent, which is why we invest in our employees through competitive pay, a generous bonus structure, great healthcare, a comprehensive wellness program, and many other benefits.
If you are a software engineer, finance or accounting professional, customer support specialist, or a business development expert with a passion for healthcare technology (just to name a few), we want to hear from you.
We are an equal opportunity employer with a commitment to diversity. All individuals, regardless of personal characteristics are encouraged to apply. If you are a candidate in need of assistance or an accommodation in the application process, please contact talent@nextech.com.
Job Description
The Regulatory Product Analyst is a creative problem solver that works with Product Managers to deliver products that support our Clients’ regulatory compliance. They’re an integral part of the Product Management function and will be adept at working across various parts of the organization. The Regulatory Product Analyst primary responsibility is to ensure that software is compliant with all MIPS requirements and meets high quality standards, serve as a MIPS subject matter expert, and provide high quality MIPS education within and outside of the Nextech organization.
Essential Functions: In addition to working in accordance with appropriate conduct and behavioral standards, specific responsibilities of this role include:
• Conduct user and regulatory industry research to gain insight into specific user pain points, including:
• competitive analysis
• regulatory changes and broader industry developments that may impact the product/s they’re responsible for.
• Develop user content and documentation, which will include user guides, content for In-app help tools, release notes, FAQ’s, video guides and user notifications
• Investigate and triage escalated support cases
• Support Product Managers in regulatory product backlog grooming, including categorization and prioritization of these backlog items in Jira
• Respond to User posts in the Community Portal
• Work together with our support department, software development teams, and account management to solve user escalated regulatory issues
• Participate in relevant meetings and be an active contributor to these meetings.
• Work closely with Product Managers to write stories and fully understand regulatory requirements
• Support the Go-to-market efforts
• Support each platform’s certification / re-certification efforts
• Responsible for other administrative, compliance, and regulatory responsibilities as assigned
Qualifications
Minimum Requirements:
• 1 year experience working in related job role
• Experience working in a medical specialty practice (in related specialty)
• Subject Matter Expertise required {EMR/EHR, RCM, PM, MIPS}
• Able to demonstrate strong leadership skills
• Strong organizational skills
• Detailed oriented
• Strong communication skills (written and oral). Independent and self-motivated.
• Ability to work with customers at all levels
• Effective knowledge of PC software (i.e. Excel, Word, Powerpoint, MS Project, etc.)
Preferred Experience working in Healthcare:
• Experience working with Agile/Scrum software development teams.
• Experience writing content for package software applications.
• Experience working with Subject Matter Experts (SMEs) both in-person and remote.
• Experience in prioritizing and understanding the lifecycle of documentation from pre-release through on-going maintenance.
Additional Information
Total Rewards
Nextech is pleased to offer a variety of health, wellness and lifestyle benefit offerings for all fulltime employees:
• Generous annual bonus opportunity
• iCREATE Employee Recognition Program
• Insurance : Choice of Medical, Dental, and Vision plans
• Wellness Program including discounts on medical premiums
• Health Savings Account
• Flexible Spending Account
• 15 days PTO at date of hire (increases with years of service) + 10 paid holidays + 1 floating holiday
• Volunteer Time Off
• 100% Company-Paid Parental leave
• 401(k) with Employer Match
• 100% Company-Paid Life Insurance and Short/Long Term Disability Insurance
• Company-Sponsored 529 College Savings Plan
• Corporate Discounts on Retail, Travel, and Entertainment
• Pet Insurance options
Working Environment:
• General office environment: Works generally at a desk in a well-lighted, air-conditioned cubicle/office, with moderate noise levels.
• Long-distance or air travel as needed – not to exceed 10% travel.
• Periods of stress may occur.
Physical Demands:
• Activities require a significant amount of sitting at office and work desks and in front of a computer monitor.
• Some walking and standing relative to interaction with other personnel.