Achieves successful on-site installation, servicing and repair processes of complex equipment and systems without direct supervision. You will follow detailed work instructions and amend any outdated or incorrect instructions with help of Engineering teams. You will make improvements to training guides and documentation. You will achieve continuous improvement initiatives in the field to quickly fix any administrative difficulties relating to delivery and installation of proper equipment. You will train the customer on proper usage, troubleshooting, and basic repair procedures for complex equipment. You will represent Honeywell at industry conferences and provide technical presentations.
Key Responsibilities
• Inspect for Quality
• Install or Repair Work Orders
• Provide Customer Support
YOU MUST HAVE
• High School Diploma or GED
• 5+ years of experience in fire and security
WE VALUE
• Nicet Level 2 certification
• Notifier experience
• Previous industry experience
• Previous technical/installation experience
• Previous customer service experience
• Good written and oral communication
• Ability to follow instructions and identify mistakes
• Bachelor degree or technical/professional certificate Additional Information
• JOB ID: HRD110769
• Category: Customer Experience
• Location: 830 E Arapaho Rd,Richardson,Texas,75081,United States
• Nonexempt
• Due to US export control laws, must be a US citizen, permanent resident or have protected status.
Customer Experience (GLOBAL)
Honeywell is an equal opportunity employer. Qualified applicants will be considered without regard to age, race, creed, color, national origin, ancestry, marital status, affectional or sexual orientation, gender identity or expression, disability, nationality, sex, or veteran status.","title":"Lead Field Service Technician- Fire & Security
